Technical Support Engineer

4 semanas atrás


Lisboa, Portugal Siemens Mobility Tempo inteiro

Create a better #TomorrowWithUs At Siemens, we believe that technology with purpose has the potential to solve the greatest challenges of our time. With over 300 thousand of the world's most brilliant minds and the power of a presence in more than 190 countries, we make a truly global impact. At the Portugal Tech Hub, we drive change in our businesses and services, from Portugal to the world, in areas such as Cybersecurity, Software Development and Testing, Big Data, Artificial Intelligence, Cloud, and many more. With around a decade of history, the Portugal Tech Hub is the home of the new technologists – Dream Builders, Impact Creators & Future Makers. Are you one of them? Join us Your mission will be… Work with consultants and business representatives in an international environment to collect, transform & analyze data. Provide Level 2 and partially Level 3 support for a Cybersecurity Ecosystem including its interfaces. Act as a bridge between customer needs/issues and the Development team. Work closely with Customers, Software Developers, DevOps Engineers, and BI Developers. We are looking for someone with… +4 years of experience within IT Support. Sound knowledge in IT, OT, Networking, Protocols, general IT Infrastructure regarding cybersecurity vulnerabilities and best practices. High interest and motivation in analyzing network discovery results. Basic experience in agile IT, e.G. SAFE or Scrum Framework. Great oral and written skills in English. Communication skills in an intercultural environment and across all management levels. Proactive attitude, ability to work with a team, and problem-solving skills. Interest in working with Microsoft Defender suite and domain of cyber security related data for IT, OT, and IoT. What you can expect from us… A hybrid and flexible working model to promote a better work-life balance, along with a budget for home office support and the opportunity to do 16 hours a year of volunteer work. A health insurance, access to our on-site medical center, plus the chance to join sports groups. In addition, you'll have access to online learning platforms and discounts with our partners. A shuttle bus to commute to the facilities and the possibility of financial support for your studies. What makes us proud as an employer: Top Companies to work in Portugal 2023 (by LinkedIn). World's Best Employer 2023 - 1st place in the Engineering and Production category (by Forbes). Most attractive company to work in 2023 - 6th place (ranking of Universum). Company with the best reputation in the Technological/Industrial sector in Portugal 2023 (according to the Merco Empresas study). Please attach your CV in English. #Siemens #PortugalTechHub #TomorrowWithUs Siemens is committed to creating a diverse environment and is glad to be an equal opportunity employer. We strongly encourage applications from a diverse talent pool #J-18808-Ljbffr



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