Customer Care Agent
Há 1 mês
Customer Care Agent (German market) in Lisbon Your talent is needed Leave customers with an excellent service, join an exciting company and enjoy life in Lisbon Meet your new company: This organization is one of the world's leading suppliers of technology-based products for eyes, contact lenses, care products, pharmaceuticals and surgical instruments. This company is known worldwide and also offers treatments and vision corrections. Your profile: - Fluent in German. - Excellent communication skills. - Some experience in customer service it's a plus but not mandatory. - Experience with MS Office. - Customer-oriented. - Listening skills. Your day-to-day: - Capture customer information in the CRM system. - Take incoming calls and email inquiries from customers. - Help customers with information in two areas: Vision Care and Pharma. - Inform customers about products and services. Perks & benefits: - Competitive salary. - Fixed-term. - Renewable contract initial duration of 12 months. - Paid initial training. - 22 days of paid time off. - Work in a modern office close to public transportation. - Private health insurance - Relocation package - Airport pick-up. - Administrative support for your integration in Portugal. - Your flight tickets will be paid for. - Free annual flight home. - Accommodation in a company flat. - Free Portuguese classes. - Surf classes, cooking classes, water sports activities and more.
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