Onboarding Manager
2 semanas atrás
Company We are a global technology company that has been delivering comprehensive and reliable fleet management software for rental, leasing and mobility businesses worldwide.
More than 30 years working with rent a car businesses, assure you that we have extensive experience in this business, and that our software can be your business success key.
During these years, we have worked closely with our customers, in constant dialogue, adapting our system, making it a solution to compete in the new millennium. However, we know that a software is never complete, and we thrive on improving it every day, with the help of our partners.
Scalable, safe and dynamic, this software is the global solution of choice for renting companies of any size. Our know-how grants the best tailored solutions. Most of our work is done with Microsoft tools and Microsoft SQL Server. With presence in over 80 countries, supporting market leaders such as Volkswagen Financial Services, Europcar, and LeasePlan, we have proven to be a world class technology partner for mobility fleet management.
Profile of the candidate We are looking for an Onboarding Manager professional to further ensure a top tier experience for our clients, through a combination of strong knowledge of our solutions and problem solving skills.
The ideal candidate should be keen on technological solutions, display exceptional customer orientation skills and a possess a go-getter mentality.
What will you be doing?
• Helping customers complete their account setup and implementation: Through the extensive knowledge of our product, you will be able to guide the clients towards the successful launch of our solutions.
• Ensure a smooth adoption of our products: You will remain vigilant of both technical and non-technical aspects of the first interactions between the customers and our products, and provide to the maximum of your abilities, any input to facilitate a polished experience.
• Solve arising customer problems in a timely manner: You will be on the lookout for any inconveniences that may appear during the first stages of usage of our products and will provide solutions with critical speed.
• Enhance user engagement with educational materials and contextual onboarding flows: You will provide a tailored experience for each customer, ensuring the maximum adjustment between their specific needs and our software capabilities.
• Collect and act on customer feedback: You will remain aware of any inputs customers provide, and transform those inputs into bullet points to further enhance our operations where needed.
What we expect from you?
• 3+ years of experience in similar roles (Customer Onboarding, Client Onboarding, Customer Success, etc)
• Experience in the mobility sector (eg. Car Rental) is highly desirable
• Proficiency in English and French
• Keen interest in technological solutions
KEY Competencies
• Proactivity
• Customer orientation
• Good communication skills
• Problem-solving skills
• Project management skills
• Teamwork skills
Benefits
• Health insurance for yourself and any children under 18 (after 3 months of employment),
• Gym Membership (after 3 months),
• Coverflex Card
• Extra day of holiday on your birthday (if it falls on a working day)
• Extra day of holiday for every 5 years of employment
• Volunteering/charity work allowance of 2 days per year
• Free coffee and fresh fruit at the office, as well as team lunch on the last Thursday of each month
Location: Lisbon, Oeiras
-
Onboarding Experience Manager
Há 16 horas
Lisboa, Lisboa, Portugal Pleo Tempo inteiroThe Role We're seeking an experienced Onboarding Experience Manager to lead the onboarding process for our customers in the UK and Europe. Your primary responsibility will be to collaborate with cross-functional teams to ensure a smooth and efficient onboarding experience for our clients. You'll work closely with our customers to identify their objectives,...
-
Data Onboarding Manager
Há 6 dias
Lisboa, Lisboa, Portugal Agicap Tempo inteiro**Job Title: Projet Manager - Technical Onboarding**We are seeking a highly skilled and experienced individual to join our technical team as Projet Manager - Technical Onboarding. As a key member of our team, you will be responsible for leading the technical setup and integration of Agicap with customers' ERP systems.**Responsibilities**Lead the technical...
-
Onboarding Manager
2 semanas atrás
Lisboa, Lisboa, Portugal Emotion Tempo inteiroCompany OverviewWe are a global technology company that delivers comprehensive and reliable fleet management software for rental, leasing and mobility businesses worldwide.With over 30 years of experience working with rent a car businesses, we have extensive expertise in this field, making our software a key to business success.Throughout the years, we have...
-
Onboarding Manager
3 semanas atrás
Lisboa, Lisboa, Portugal Emotion Tempo inteiro.CompanyWe are a global technology company that has been delivering comprehensive and reliable fleet management software for rental, leasing and mobility businesses worldwide.More than 30 years working with rent a car businesses, assure you that we have extensive experience in this business, and that our software can be your business success key.During these...
-
Customer Onboarding Manager
Há 8 horas
Lisboa, Lisboa, Portugal GrabJobs Tempo inteiroAbout Us:At GrabJobs, we are committed to delivering world-class customer service and support. Our Customer Onboarding Manager will play a critical role in ensuring seamless transitions and providing unparalleled support to our customers.About the Role:You will work closely with our sales team to ensure effective handovers and provide exceptional customer...
-
Technical Onboarding Project Manager
Há 3 dias
Lisboa, Lisboa, Portugal Agicap Tempo inteiroJob Description:We are seeking a highly skilled Technical Onboarding Project Manager to join our team. As a key member of our customer success department, you will be responsible for ensuring a seamless integration process between Agicap and our customers' ERP systems.You will work closely with internal stakeholders, including IT partners and customer...
-
Employee Onboarding Manager
Há 2 dias
Lisboa, Lisboa, Portugal TN Portugal Tempo inteiroJob OverviewThis Talent Coordination Expert role is responsible for managing the onboarding process for both permanent and external employees within UK and FR locations. The ideal candidate will possess strong analytical skills, with the ability to work in a fast-paced environment.The primary responsibilities of this role include developing and implementing...
-
Onboarding Officer
Há 20 horas
Lisboa, Lisboa, Portugal Sportrack Tempo inteiroCompany Description:Sportrack.io is a free platform that empowers users to create institutional, athlete, or fan pages. It enables sports managers to facilitate internal bookings and provides a complimentary app for organizers, sponsors, and athletes. The platform aims to support young athletes through a network of sports medical care and related...
-
Onboarding Officer
Há 2 dias
Lisboa, Lisboa, Portugal Sportrack Tempo inteiroCompany DescriptionSportrack.io offers a free platform where users can create institutional, athlete, or fan pages. It encourages sports managers to assist with internal bookings and provides a free app for organizers, sponsors, and athletes. The platform aims to support young athletes through a network of sports medical care and related services.Role...
-
Customer Onboarding And Success Manager
4 semanas atrás
Lisboa, Lisboa, Portugal Grow-Talent Tempo inteiroCustomer Onboarding and Success Manager (French) - Relocation in DublinGrow-Talent.com is searching for a French speaking Customer Onboarding and Success Manager to join our client's team in Dublin. Our client is a leader in outsourced inside sales, outsourced partner enablement, and outsourced customer success team.Position: Customer Onboarding and Success...
-
Customer Onboarding Lead
Há 16 horas
Lisboa, Lisboa, Portugal Pleo Tempo inteiroAbout Us Pleo is a cutting-edge fintech company that empowers businesses to go beyond the books. Our mission is to help every company unlock its full potential by making financial management seamless and efficient. We're looking for a talented Customer Onboarding Manager to join our team in London. As a key member of our onboarding process, you'll be...
-
Technical Onboarding Expert
Há 3 dias
Lisboa, Lisboa, Portugal TN Portugal Tempo inteiroSportserve offers an exciting opportunity for a Customer Success Integration Manager to join our team. In this role, you will be responsible for designing and executing PSP onboarding plans, overseeing technical integrations, and building trusted relationships with key PSPs and stakeholders.Main Responsibilities:Develop and manage PSP onboarding...
-
ERP Onboarding Expert
Há 3 dias
Lisboa, Lisboa, Portugal GrabJobs Tempo inteiroWe are seeking a highly skilled Technical Project Manager to join our team. As a Technical Project Manager, you will be responsible for the technical aspects of our product onboarding process.About the TeamOur team is passionate about delivering exceptional customer experiences through seamless product integration. We believe that true innovation thrives in...
-
Client Onboarding Specialist
Há 3 dias
Lisboa, Lisboa, Portugal Emotion Tempo inteiroAbout Us:We're a leading provider of innovative fleet management software, trusted by industry leaders worldwide. Our team shares a passion for delivering high-quality solutions that meet evolving market demands. By joining us as an Onboarding Manager, you'll be part of a collaborative environment where innovation meets practical application. We thrive on...
-
Corporate Onboarding Expert
Há 11 horas
Lisboa, Lisboa, Portugal Binance Tempo inteiroBecome a part of Binance's innovative and fast-paced environment as a Corporate Onboarding Expert. In this role, you will be responsible for ensuring that all corporate onboarding cases are handled efficiently and effectively.About This OpportunityYou will work closely with our MLRO's, Account Managers/VIP and other key stakeholders within the business to...
-
Onboarding Journey Specialist
Há 2 dias
Lisboa, Lisboa, Portugal GrabJobs Tempo inteiroAbout Gnosis Pay: We're transforming the financial landscape with the world's first self-custody card, bridging traditional card schemes with cutting-edge blockchain technology. As a Product Manager, you'll lead the development of our APIs, SDKs, and gnosispay.com web app, focusing on integrated partners.Main Objectives:Co-lead and refine the onboarding...
-
Sales and Onboarding Strategist
Há 3 dias
Lisboa, Lisboa, Portugal Descompagnons Trabalho Temporário Lda Tempo inteiroDrive Growth as a Business Development & Onboarding ManagerWe are looking for a seasoned Business Development & Onboarding Manager to join our team at Descompagnons Trabalho Temporário Lda. As a critical member of our growth strategy team, you will be responsible for expanding our business through strategic partnerships, sales, and onboarding...
-
Lisboa, Lisboa, Portugal Trinetix Tempo inteiroWe are looking for a highly skilled HR Business Partner Specialist to join our fast-paced, international environment. As a key member of our HR department, you will play a crucial role in driving business growth through strategic workforce planning.ResponsibilitiesDevelop and implement effective talent management strategies.Collaborate with managers to...
-
Onboarding and Talent Coordinator
1 dia atrás
Lisboa, Lisboa, Portugal Adecco Prestação de Serviços, Lda Tempo inteiro2025-03-24 Lisboa Recursos Humanos Ref: 155-003134-1Adecco is recruiting an Onboarding and Talent Management Coordinator;We are looking for a dynamic and highly organized professional to join our team as an Onboarding and Talent Management Coordinator, focusing on managing onboarding processes, recruitment, and talent initiatives. If you have experience in...
-
Onboarding and Talent Coordinator
Há 3 dias
Lisboa, Lisboa, Portugal Adecco Prestação de Serviços, Lda Tempo inteiro2025-03-24 Lisboa Recursos Humanos Ref: 155-003134-1Adecco is recruiting an Onboarding and Talent Management Coordinator;We are looking for a dynamic and highly organized professional to join our team as an Onboarding and Talent Management Coordinator, focusing on managing onboarding processes, recruitment, and talent initiatives. If you have experience in...