Customer Service For Global Food Producer
4 semanas atrás
Imagine a world where great food is at the forefront of everyone's mind.
As people prioritize nutrition and wellness, the food industry has experienced rapid growth.
About the Company We're part of a global player in this industry, dedicated to innovation and meeting the evolving needs of consumers.
Our international hub in Lisbon serves as a key location for customer service experiences on behalf of renowned brands across various sectors.
Your Role You'll be working with us to support our team as a Customer Service Agent.
Your responsibilities will include: Offering information, solutions, and advice to customers via email and chat Contributing to a positive customer experience through responsible interaction Achieving project-defined performance targets Ensuring department success and client satisfaction Requirements To succeed in this role, you'll need: Native German language skills and fluent English A passion for food and excellent listening/communication skills A professional attitude, strong customer service skills, and a willingness to learn and develop new abilities Dynamism, self-motivation, and an open-minded approach to collaboration A strong work ethic and commitment to your job, ready to contribute to our success EU Citizenship or a valid work permit for Portugal What We Offer In return for your hard work and dedication: Competitive compensation package: 993€ gross/month x 14 months + up to 100€/month performance bonus + meal vouchers of 7.23€/workday + transportation reimbursement + Private Health Insurance and dental plan (after six months) Reimbursement (up to 400€) of the initial flight ticket after 6 months within the company + 3 months of free accommodation provided by the company if living outside Portugal A multicultural and international environment Fully paid training, professional development, and career evolution opportunities About Our Company Culture Founded by two French entrepreneurs in 2000, we've grown into an international Customer Experience Specialist with over 50,000 employees worldwide.
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