Polish Customer Support Specialist In Lisbon, Lisbon
4 semanas atrás
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Polish Customer Support Specialist in Lisbon, LisbonClient:Cross Border Talents
Location:Lisbon, Portugal
Job Category:Other
EU work permit required:Yes
Job Reference:8a59e61e465d
Job Views:6
Posted:10.02.2025
Expiry Date:27.03.2025
Job Description:Take Your Career to the Next Level
We're looking for a dynamic Customer Support Specialist to join our innovative and driven team. If you're flexible, personable, and thrive in a fast-paced setting, this role might be the perfect opportunity for you
Role Overview: As a Customer Support Specialist, you will handle customer inquiries through phone, chat, email, and social media, addressing account, technical, and financial issues. Your work will play a key role in enhancing customer satisfaction and improving operational processes.
Key Responsibilities: Provide top-notch support through phone, chat, email, and social mediaResolve issues related to account setup, verification, logins, financial matters, and technical problemsAct as a trusted advisor, particularly to clients in the sports industryRespond swiftly to inquiries, feedback, and concernsBuild strong relationships with clients through clear, effective communicationMaintain high service standards in accordance with company policiesSuggest improvements to processes to elevate the overall customer experienceRequirements: Fluent in Polish (C2 level)EU Citizenship or Portuguese Residency Card0-1 year experience in customer supportStrong leadership, analytical, and communication skillsEagerness to learn and growWhy Join Us: Competitive Salary: We offer attractive compensation that reflects your skills and experience, recognizing and rewarding your contributionsMeal Allowance: Enjoy a meal allowance to keep you energized during working hoursHealth and Life Insurance: Benefit from comprehensive coverage to support your well-being.Onsite Work Environment: Thrive in a collaborative and communicative office settingRelocation Package: Receive support if relocating to ensure a smooth transitionReady to take on this exciting opportunity? Apply today, and let's connect
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