Junior Analytic Customer Success Insights

3 semanas atrás

Lisboa, Portugal Nielseniq Tempo inteiro

Job Description ABOUT THIS JOB  Our Analysts are vital to NielsenIQ's success. They work every day with our client base, which includes most of the major brands you see in the supermarket. We also work with most of the supermarkets and other retailers where you'll find these products. If you saw it the last time you did your weekly shop, they're probably a NielsenIQ client, as is the shop. They all rely on our Senior Analytics Executives. 
Our clients trust our Insights Analysts, coming to them when they have challenges and questions. These questions range from deciding on new product development, designing a new price strategy, and much more NielsenIQ's Analysts work with our clients to create and present analyses based on the world's best datasets. Our insights team support clients in Health and Beauty, Beers, Wine and Spirits or Grocery. 
We are confident and capable crafters of compelling insights and deliver clear and actionable recommendations to our clients, helping them grow their business.
A successful candidate for this role will be someone who can establish strong relationships with both our clients and our colleagues. You will quickly become a trusted partner, working with many of our clients' teams, including marketing, sales, category, and many more. You will be expected to understand our clients' needs and then create and present solutions that help those clients achieve their strategic and tactical goals. 
Our team has a wide range of backgrounds and skill sets. Some of us have backgrounds in data, some in marketing, and others in sales. We are looking for someone who is keen to bring their excellent story-telling skills to a modern, data environment. 
If telling stories through data excites you but you're uncertain whether you have the data knowledge: get in touch. We have an excellent training program, ensuring you understand all our products and how we create analyses. 
RESPONSIBILITIES  Understanding Client Needs: 
Understanding client business priorities and the role we can play in supporting these goals 
Understand the impact we can have on personal objectives of individuals at our clients 
Responsible for setting up client onboarding for analytics & insights services and conducting tactical client training for Guided Analytics & NielsenIQ tools such as Connect Express and Discover 
Delivering Insight: 
Become a category expert; be curious and engage with the client industry, their categories and key market trends 
Being prepared to challenge client hypothesis and bring a new perspective 
Make recommendations based on rigorous analysis leveraging multiple data sources, sound business understanding and commercial awareness. 
Workload Management and Prioritization: 
Manages workload independently and effectively prioritizes client commitments alongside internal commitments. 
Maintains a clear communication pathway with the key stakeholders 
Maintains and delivers work log trackers and project plans where applicable 
REQUIREMENTS  Engaging presenter
Strong verbal and written communication skills 
Excellent time management and prioritization skills with a proven track record of delivering projects on time 
Confident numerically 
Ability to analyze data confidently 
Problem solving and solutions orientated 
Performs work accurately and effectively with attention to detail 
Good at building relationships, internally and with clients 
1/2 years of experience of working in an analytical environment 
Fluent in Portuguese and English languages
An understanding of the FMCG industry and trends 
Capable of leveraging tools such as Microsoft excel and PowerPoint 
WHAT WE CAN OFFER  We provide the most complete and trusted view of consumers and markets in 90 countries covering 90% of the world's populations. Focusing on consumer-packaged goods manufacturers and retailers, we combine unparalleled datasets, pioneering technology, and the industry's top talent to create insights that unlock innovation and redefine what's possible.
Working with our Customer Success team gives you access to:
Our amazing 'people first' culture with plenty of flexibility
Career & Learning development
Making an impact on biggest FMCG manufacturers' growth
Becoming an expert in categories that shape Spanish retail
Additional Information This is a full time role based in Lisbon offering a hybrid working mode combining working from home, office and visiting clients. 
Additional Information About NIQ NIQ is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™.
NIQ, is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world's population. For more information, visit NIQ.com.
Want to keep up with our latest updates?
Follow us on:  LinkedIn |  Instagram |  Twitter |  Facebook
Our commitment to Diversity, Equity, and Inclusion NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us.
We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide.
Learn more about how we are driving diversity and inclusion in everything we do by visiting the NielsenIQ News Center: 
NIQ or any of our subsidiaries will never ask you for money at any point of the recruitment or onboarding process.

  • Senior Analytic Insights

    Há 6 dias

    Lisboa, Portugal Grabjobs Portugal Tempo inteiro

    Senior Analytic Insights - Customer Success Senior Analytic Insights - Customer Success E-mail Entre para salvar Senior Analytic Insights - Customer Success na NielsenIQ . ABOUT THIS JOB Our Analysts are vital to NielsenIQ's success. They work every day with our client base, which includes most of the major brands you see in the supermarket. We also...

  • Junior Analytic Insights

    1 semana atrás

    Lisboa, Portugal Nielseniq Tempo inteiro

    Job Description ABOUT THIS JOB  Our Analysts are vital to NielsenIQ's success. They work every day with our client base, which includes most of the major brands you see in the supermarket. We also work with most of the supermarkets and other retailers where you'll find these products. If you saw it the last time you did your weekly shop, they're probably a...

  • Trainee - Customer Analytics & Insights

    4 semanas atrás

    Lisboa, Portugal Viatris Tempo inteiro

    Mylan, Lda. At VIATRIS, we see healthcare not as it is but as it should be. We act courageously and are uniquely positioned to be a source of stability in a world of evolving healthcare needs. Viatris empowers people worldwide to live healthier at every stage of life. We do so via: Access - Providing high quality trusted medicines regardless of geography...

  • Manager, Customer Success

    Há 1 mês

    Lisboa, Portugal Pager Tempo inteiro

    Why We Need You We are seeking an experienced and strategic leader to join our team as the Manager of Commercial Customer Success and Renewals for our EMEA + APJ regions. In this critical role, you will oversee both the Customer Success and Renewals functions, ensuring the success and retention of our valued customers while driving revenue growth through...

  • Analytic Customer Success Consultant

    2 semanas atrás

    Lisboa, Portugal Nielseniq Tempo inteiro

    Job Description ABOUT THIS JOB  Our Analysts are vital to NielsenIQ's success. They work every day with our client base, which includes most of the major brands you see in the supermarket. We also work with most of the supermarkets and other retailers where you'll find these products. If you saw it the last time you did your weekly shop, they're probably a...

  • Senior Analytic Insights

    1 semana atrás

    Lisboa, Portugal Nielseniq Tempo inteiro

    Job Description ABOUT THIS JOB  Our Analysts are vital to NielsenIQ's success. They work every day with our client base, which includes most of the major brands you see in the supermarket. We also work with most of the supermarkets and other retailers where you'll find these products. If you saw it the last time you did your weekly shop, they're probably a...

  • Especialista Customer Insights

    Há 1 mês

    Lisboa, Portugal Santander Tempo inteiro

    Especialista Customer Insights Country: Portugal **Local**: Lisboa - Formação superior - Experiência em análise de dados utilizando ferramentas como Python, R, SQL, ou outras linguagens e ferramentas de análise. - Capacidade de extrair, limpar e manipular grandes conjuntos de dados de várias fontes, incluindo bancos de dados, APIs e arquivos. -...

  • Analytics Expert

    Há 1 mês

    Lisboa, Portugal Vodafone Tempo inteiro

    **What's in it for you**: - Customer Characterization and Segmentation: Utilizing customer data, the AI-Driven marketing team can better define and understand customer profiles to fine-tune the offers extended to them. - PEGA Variables Creation and Maintenance: The marketing team defines and tests customer data variables for PEGA, which is used as the...

  • Senior Consultant Customer Success

    4 semanas atrás

    Lisboa, Portugal NielsenIQ Tempo inteiro

    **Job Description**: ABOUT THIS JOB NielsenIQ works with clients to provide insights, thought leadership to drive their business and grow their portfolios. Our work helps our clients set growth strategies and determines what products you ultimately see on the shelf. Our team members are experts across various categories and are viewed as trusted partners by...

  • Customer Success Manager, Latam

    4 semanas atrás

    Lisboa, Portugal SecurityScorecard Tempo inteiro

    **About SecurityScorecard**: SecurityScorecard is the global leader in cybersecurity ratings, with over 12 million companies continuously rated, operating in 64 countries. Founded in 2013 by security and risk experts Dr. Alex Yampolskiy and Sam Kassoumeh and funded by world-class investors, SecurityScorecard's patented rating technology is used by over...

  • Customer Success Manager

    4 semanas atrás

    Lisboa, Portugal Qamine Portugal, Tempo inteiro

    **Your mission**: We are looking for a Customer Success Manager who will help Codacy’s customers to achieve an increase in the value they receive from our product and enable them to achieve their organizational goals. Codacy’s number one objective is improving net retention and all departments are aligned around this initiative. This means this is a...

  • Junior Data

    4 semanas atrás

    Lisboa, Portugal Psicotec Tempo inteiro

    Our client is looking for an extraordinary **Junior Data & Analytics Consultant **to strengthen their Lisbon based direct team. They are a global management consulting firm with a leading vision in the practices of Analytics, Business Intelligence & Big Data. Their mission for national and international clients is to fill the gap between data, information...

  • Enterprise Customer Success Manager

    Há 7 dias

    Lisboa, Portugal Inevent, Inc. Tempo inteiro

    ABOUT INEVENT InEvent is an innovative and fast-paced B2B startup that develops intelligent solutions for hospitality and marketing within large enterprises, creating high-level management for the c-level suite and robust operational tools for analysts and managers. WHO WE ARE InEvent is a remote event tech company with InEventers in over 13 different...

  • Customer Success Manager Remote

    Há 1 mês

    Lisboa, Portugal Codacy Tempo inteiro

    **Your mission**: We are looking for a Customer Success Manager who will help Codacy’s customers to achieve an increase in the value they receive from our product and enable them to achieve their organizational goals. Codacy’s number one objective is improving net retention and all departments are aligned around this initiative. This means this is a...

  • Customer Success Support

    4 semanas atrás

    Lisboa, Portugal Lionstep AG Tempo inteiro

    **Job-Zusammenfassung**: Diesmal sind wir unser eigener Kunde und suchen jemanden wie Dich. Lionstep unterstützt Unternehmen bei der Identifizierung, Suche und Einstellung neuer Mitarbeiter in einer einzigartigen Kombination aus künstlicher Intelligenz und menschlicher Interaktion. Über 700 Unternehmen wie: Telefonica, Adidas, Mobiliar und mehrere...

  • Web Analytics Manager

    Há 1 mês

    Lisboa, Portugal Vodafone Tempo inteiro

    **What's in it for you**: The Web Analytics Manager will support the Digital Analytics area and generate insights by supporting fact-based decision-making using business data. This needs knowledge about the digital world (web and apps), privacy and data, conversion, and navigation funnel, implementing and managing data flows using a variety of technologies...

  • Customer Success Manager

    4 semanas atrás

    Lisboa, Portugal Siena AI Tempo inteiro

    **About us**: At Siena we are revolutionizing the customer service industry with the world's first autonomous AI customer service agents. We are a remote-first startup that's passionate about enabling machines to engage in delightful and empathic conversations. Siena is the first of its kind, designed to work out-of-the-box to interact with customers across...

  • Data Analytics Expert

    4 semanas atrás

    Lisboa, Portugal Vodafone Tempo inteiro

    **What's in it for you**: - Reporting KPIs of Tribe Base Growth Squads; - Business Analytics of Campaigns; - A/B Testing and Personalisation Results and Recommendations; - Advanced Analytics modelling. **What you’ll do**: - Knowledge about Vodafone data models; - Automatize data extract processes within Tribe Base Growth squads; - Analyses with...

  • Data Scientist

    Há 4 dias

    Lisboa, Portugal Fidelidade Tempo inteiro

    **Fidelidade - Companhia de Seguros, S.A.** - Para que a vida não pare_ A Fidelidade é a seguradora líder de mercado, vida e não vida em Portugal. Desde 1808 que a Fidelidade protege o futuro das famílias, das empresas e de Portugal. **Data Scientist - Customer Analytics | Fidelidade** **Lisboa** Do you whant to be part of the best insurance company...

  • Digital Analytics Expert

    Há 1 mês

    Lisboa, Portugal Vodafone Tempo inteiro

    **What's in it for you**: The Digital Analytics Expert will support functional areas across Vodafone and generate insights by supporting fact-based decision making using business data. This includes implementing and managing data elaboration flows with a view to provide KPIs, metrics, trends and visual (digital) storyboards using a variety of technologies...