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Faro, Portugal Hilton Worldwide, Inc. Tempo inteiroJob Description - Food and Beverage Manager | DoubleTree by Hilton Lagoa Azores (HOT0B4EN) Work LocationsDoubleTree by Hilton Lagoa, Avenida da Inovação, Parque da Tecnologia, Lte 26, Lagoa 9560-421A Food and Beverage Manager is responsible for managing operations of all Food and Beverage outlets to deliver an excellent Guest and Member experience while...
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Faro, Portugal Hilton Tempo inteiroFood and Beverage Manager | DoubleTree by Hilton Lagoa AzoresA Food and Drinks Manager is responsible for managing operations of all Food and Drinks outlets to deliver an excellent Guest and Member experience while training staff and working within budgeted guidelines.What will I be doing?As a Food and Drinks Manager, you are responsible for managing...
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Faro, Portugal Hilton Worldwide, Inc. Tempo inteiro.Job Description - Assistant Food and Drinks Manager | DoubleTree by Hilton Azores (HOT0AZL8)Job Number:HOT0AZL8Work Locations:DoubleTree by Hilton Lagoa, Avenida da Inovação, Parque da Tecnologia, Lte 26, Lagoa 9560-421An Assistant Food and Beverage Manager is responsible for assisting with managing operations of all Food and Beverage outlets to deliver...
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Duty Manager | Doubletree By Hilton Lagoa Azores
3 meses atrás
.Job Description - Duty Manager | DoubleTree by Hilton Lagoa Azores (HOT0APTU)Duty Manager | DoubleTree by Hilton Lagoa Azores ( Job Number: HOT0APTU )Work LocationsDoubleTree by Hilton LagoaAvenida da Inovação, Parque da Tecnologia, Lte 26Lagoa 9560-421A Duty Manager works closely with Guests to greet, converse, and assist with enquiries, especially when VIP Guests, long-stay Guests, and others are in the hotel lobby.What will I be doing?As a Duty Manager, you will work closely with Guests to greet, converse, and assist with enquiries, especially when VIP Guests, long-stay Guests, and others are in the hotel lobby. A Duty Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:Occupy the hotel lobby and other public areas, particularly at busy timesEngage Guests in conversation and provide general assistanceManage, record, and resolve promptly all Guest complaintsMeet and greet VIP Guests and major corporate clients upon arrivalCoordinate the services and special facilities provided to long-stay GuestsUnderstand all credit procedures and ensure they are appliedStay current with all hotel products, services, policies and emergency proceduresMonitor Guest satisfaction reports and implement actions to improve resultsHandle, record and follow through with management issues or emergencies that ariseConduct any Health and Safety procedures, if required, including fire walks, food safety investigations, etc.What are we looking for?Duty Managers serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:Previous supervisory experience in Front Office within the hotel/leisure/retail sectorGood knowledge of Health and Safety and security proceduresCalm, efficient and the ability to work well under pressureExcellent leadership skills and exceptional communication skillsA passion for delivering exceptional levels of guest servicePossess strong commercial acumen, with experience in increasing profitability in a tight market sectorExperience in managing budgets, revenue proposals and forecasting results in a similar sized propertyIt would be advantageous in this position for you to demonstrate the following capabilities and distinctions:Previous role as a senior supervisor or Duty Manager in a similar quality hotelA degree or diploma in Hotel Management or equivalentIn-depth knowledge of the hotel, leisure or service sectorWhat will it be like to work for Hilton?Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value
