Customer Care For Microsoft Store

2 semanas atrás

Lisboa, Portugal Microsoft Tempo inteiro

.Customer Care for Microsoft Store - French speaker We are looking for a tech lover, especially for Microsoft Surface family. Integrate our online selling team and become a Microsoft Store ambassador Join us as Customer Care for Microsoft Store In this role, you will manage a range of clients within small-medium businesses, and some enterprise customers. Manage strong relationships with our customers. Work independently and with great maturity. Ensure that customers are advised correctly on their product. Ensure the fulfillment of customer orders and that they arrive in a timely fashion. On a daily basis, your main challenge is going to be to adapt your communication, handling proactive volume with new business. Focus your efforts on sales. Are you ready for the challenge? Whomever you are, whatever you do, bring your ambition, ideas, energy and determination. Come drive our business into the future. Our Client Founded in 1975, Microsoft is an American multinational and one of the most known technology companies in the world. It's best known for its software and hardware products, and touchscreen computers. Microsoft aims to empower every person and every organization on the planet to achieve more What you'll doAs a Customer Care for Microsoft Store, you'll manage, through customer support, strong relationships with our customers; Sell Hardware to small-medium businesses and to some enterprise customers; Ensure customers are advised correctly on their product and their orders are put through and arrive at the customer promptly; Handle proactive volume with new business; Deal with procurement and marketing teams alike at the customer side. What you'll needFluent level of written and verbal communication skills in French; Fluency in English – B2 level (mandatory); A minimum of 1 year of customer support or service experience for B2B roles required; Experience in B2B Account Management with outbound activity (Preferred); Microsoft Advocate Performance Certification (Sales Specialist/Master) within 3-6 months – (is a plus); Great listener and problem solver for each unique customer challenge; Dynamic and enthusiasticabout technology; Aiming to be part of Microsoft's mission and passionate about helping customers; Proven ability to build relationships with business customers and proficient managing various accounts to build long lasting relationships

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    2 semanas atrás

    Lisboa, Portugal Microsoft Tempo inteiro

    .Customer Care for Microsoft Store - French speaker We are looking for a tech lover, especially for Microsoft Surface family. Integrate our online selling team and become a Microsoft Store ambassador! Join us as Customer Care for Microsoft Store! In this role, you will manage a range of clients within small-medium businesses, and some enterprise customers....

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    Lisboa, Portugal Microsoft Tempo inteiro

    Customer Care for Microsoft Store - French speaker We are looking for a tech lover, especially for Microsoft Surface family. Integrate our online selling team and become a Microsoft Store ambassador! Join us as Customer Care for Microsoft Store! In this role, you will manage a range of clients within small-medium businesses, and some enterprise customers....

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    Lisboa, Portugal Microsoft Tempo inteiro

    Customer Care for Microsoft Store - French speaker We are looking for a tech lover, especially for Microsoft Surface family. Integrate our online selling team and become a Microsoft Store ambassador! Join us as Customer Care for Microsoft Store!In this role, you will manage a range of clients within small-medium businesses, and some enterprise customers....

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