Customer Support Associate
4 semanas atrás
**We looking for an energetic and fun Customer Support Associate to join us. You will learn a lot. Every day.**
We like to work hard and play hard here. Join us
**In this role, you will**:
- Deliver happy experiences to every client you interact with
- Become an expert in PandaDoc and be able to resolve issues our customers have
- Quickly respond to customer inquiries
- Work closely with our teams globally to deliver world class customer service
**About you**:
- Knowledge of English
- Strong written and verbal communication skills
- Experience in Customer Support
- Quick learner
- Analytic mind
- Stress tolerance
**It would be awesome if you had**:
- Basic knowledge of software development process and system design
- Experience in monitoring technical and product metrics
- Great sense of humor
**Company Overview**:
**Company Culture**:
We're known for our work-life balance, kind co-workers, & creative virtual team-bonding events. And although our Pandas are located across the globe, we stay connected with the help of technology and ensure that everyone on our team feels, well, like a team.
Pandas work best when they're happy. We retain our talent by upholding our values of integrity & transparency, and selling a product that changes the lives of our customers.
Check out our LinkedIn to learn more.
**Benefits**:
- An honest, open culture that emphasizes feedback and promotes professional and personal development
- An opportunity to work from anywhere — our team is distributed worldwide, from Lisbon to Manila, from Florida to California
- An annual personal budget for educational classes, conferences, etc. — anything to further your professional knowledge
- A competitive salary
- And much more
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