Customer Support Associate

4 semanas atrás


Lisboa, Portugal PandaDoc Tempo inteiro

**We looking for an energetic and fun Customer Support Associate to join us. You will learn a lot. Every day.**

We like to work hard and play hard here. Join us

**In this role, you will**:

- Deliver happy experiences to every client you interact with
- Become an expert in PandaDoc and be able to resolve issues our customers have
- Quickly respond to customer inquiries
- Work closely with our teams globally to deliver world class customer service

**About you**:

- Knowledge of English
- Strong written and verbal communication skills
- Experience in Customer Support
- Quick learner
- Analytic mind
- Stress tolerance

**It would be awesome if you had**:

- Basic knowledge of software development process and system design
- Experience in monitoring technical and product metrics
- Great sense of humor

**Company Overview**:
**Company Culture**:
We're known for our work-life balance, kind co-workers, & creative virtual team-bonding events. And although our Pandas are located across the globe, we stay connected with the help of technology and ensure that everyone on our team feels, well, like a team.

Pandas work best when they're happy. We retain our talent by upholding our values of integrity & transparency, and selling a product that changes the lives of our customers.

Check out our LinkedIn to learn more.

**Benefits**:

- An honest, open culture that emphasizes feedback and promotes professional and personal development
- An opportunity to work from anywhere — our team is distributed worldwide, from Lisbon to Manila, from Florida to California
- An annual personal budget for educational classes, conferences, etc. — anything to further your professional knowledge
- A competitive salary
- And much more



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