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Senior Business Analyst
3 semanas atrás
job description:
**The Role**
This role is part of the European Change Team, mostly based in Lisbon, consisting of business analysts and project managers who work closely with the various European countries and functions in order to deliver a portfolio of strategic, operational and regulatory change and achieve tangible business benefits.
Considering our transformation journey this role is also expected to have great skills in working on hybrid business and technology projects and have a strong knowledge on agile methodologies in order to support an smooth and effective change journey.
**What does a Business Analyst do?**
Main activities for this role should be:
- Runs/Supports process mapping activities following the Process Management Framework and supports the Operations and Process Manager at the Design Authority acting as advisor on changes requested to processes
- Assures the analysis and arguments relevant to decision making are prepared (or prepare them if needed) and accurate
- Is able to challenge, structure and build processes, business cases and forecasts to confirm or deny changes’ operational and financial viability and validate that they fit the usage strategy for the tool
- Owns process updates, customer journey definition, supports projects across the European business and extracts actionable improvements from those exercises
- Supports the processes’ update plans
person specification:
**Technical must-haves**
- Master’s degree, ideally in Management / Economics / Engineering (or similar)
- Solid background in tech/business consulting, ideally in insurance business (min. of 4 years)
- Ability to understand business needs and translate them to functional and non-functional requirements as well as process maps
- Ability to derive business cases and present arguments for decision making
- Experience in working with agile/scrum methodology
- Fluent in English, verbally and written
**Personality trades**
- Strong stakeholder engagement with the ability to understand, challenge and agree business needs and requirements
- Ability to exert influence across a range of geographically distributed stakeholders
- Strong communication skills with the ability to convey a message and get consensus
- Ability to work well under pressure and achieve results within the scheduled time-frame
- Ability to work in a fast-moving environment with rapidly evolving targets; multitasking effectively, (re)prioritize and switch focus with efficiency
- Strong analytical and communication skills
- Ability to identify and solve blockers with mínimal guidance, know how to build cross-organizational partnership
**Nice to haves**
- Lean Black Belt Certification
- Experience in the Financial Services sector
- Fluency in other European languages (German, French, Spanish)
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