Renewals Specialist

3 semanas atrás


Lisboa, Portugal Enghouse Tempo inteiro

Join our dynamic team as a **Renewals Account Specialist** in sunny** Portugal**

**Who we are**:
**The Role**:
As a **Renewals Specialist** you will orchestrate the seamless renewal process of term-based, hosted, and maintenance contracts within the vibrant SPALAT region. Collaborating with our esteemed channel partners and end customers, you'll negotiate renewal terms while adhering to our company guidelines, ensuring continued satisfaction and loyalty.

**What you'll be doing**:

- Conduct timely renewals of term-based, hosted, and maintenance contracts in the SPALAT region. This includes providing quotes directly to customers or their dedicated channel partners and meticulously following up on the process until resolution.
- Handle inquiries from customers and partners regarding quotes, pricing, co-terming, up-selling, and reinstating maintenance contracts, delivering exceptional service at every touchpoint.
- Identify upsell opportunities and mitigate churn risks, proactively working to maximize customer value.
- Coordinate with our stellar sales team when necessary to ensure contracts are renewed promptly.
- Efficiently register new and add-on contracts sold by the Sales team using our cutting-edge contract management tool.
- Manage license requests, either by generating them with license generators or liaising with internal and external providers. Assist in preparing weekly, monthly, and quarterly reports on the status, results, and forecasts of the renewals process.

**To thrive in this role, you'll bring**:

- Intermediate Vocational Education Training (FP) or equivalent degree or higher.

**What we offer**:

- Embrace work-life balance as we value your personal well-being.
- Join a diverse and inclusive company, fostering a culture of collaboration and respect.
- Unlock exciting growth opportunities as you develop your skills and advance your career.
- Enjoy a range of employee benefits that enhance your overall experience.
- Work with industry leaders in Contact Centre Solutioning, expanding your professional network and knowledge base.
- Embrace remote work options, offering flexibility to suit your lifestyle.

To seize this opportunity, please send your resume in English.

We appreciate the interest of all applicants, but only those selected for an interview will be contacted. At Enghouse Systems, we champion equal opportunity employment.

LI-EI8

LI-AP1

LI-Post


  • Renewals Specialist

    1 semana atrás


    Lisboa, Portugal Enghouse Tempo inteiro

    Join our dynamic team as a **Renewals Account Specialist** in sunny** Portugal**! **Who we are**: **The Role**: As a **Renewals Specialist** you will orchestrate the seamless renewal process of term-based, hosted, and maintenance contracts within the vibrant SPALAT region. Collaborating with our esteemed channel partners and end customers, you'll negotiate...

  • Renewals Specialist

    3 semanas atrás


    Lisboa, Portugal Incognito Software Tempo inteiro

    Want to build a faster, more connected future? Are you passionate about solving problems and delivering next-generation software to enhance the Internet experience? Join a global leader creating software for broadband service providers. We have been growing since 1992 and now work with some of the top service providers worldwide to deliver solutions that...

  • Renewals Specialist

    3 semanas atrás


    Lisboa, Portugal Incognito Software Tempo inteiro

    Want to build a faster, more connected future? Are you passionate about solving problems and delivering next-generation software to enhance the Internet experience? Join a global leader creating software for broadband service providers. We have been growing since 1992 and now work with some of the top service providers worldwide to deliver solutions that...

  • Renewals Specialist

    1 semana atrás


    Lisboa, Lisboa, Portugal Enghouse Tempo inteiro

    Join our dynamic team as a Renewals Account Specialist in sunny PortugalWho we are:The Role:As a Renewals Specialist you will orchestrate the seamless renewal process of term-based, hosted, and maintenance contracts within the vibrant SPALAT region. Collaborating with our esteemed channel partners and end customers, you'll negotiate renewal terms while...

  • Renewals Specialist

    1 semana atrás


    Lisboa, Lisboa, Portugal Incognito Software Tempo inteiro

    Want to build a faster, more connected future?Are you passionate about solving problems and delivering next-generation software to enhance the Internet experience?Join a global leader creating software for broadband service providers. We have been growing since 1992 and now work with some of the top service providers worldwide to deliver solutions that are...

  • Renewals Specialist

    2 semanas atrás


    Lisboa, Portugal Enghouse Tempo inteiro

    Unisciti al nostro dinamico team come Re**newals Account Specialist nel soleggiato Portogallo!** **Chi siamo**: In Enghouse Interactive (EI), una consociata di Enghouse Systems Limited (TSX: ENGH), stiamo rivoluzionando il mondo delle soluzioni video, dei servizi e del software per Contact Center. Con oltre 35 anni di esperienza, siamo diventati leader...

  • Renewals Specialist

    1 semana atrás


    Lisboa, Lisboa, Portugal Enghouse Tempo inteiro

    Join our dynamic team as a Renewals Account Specialist in sunny PortugalWho we are:The Role:As a Renewals Specialist you will orchestrate the seamless renewal process of term-based, hosted, and maintenance contracts within the vibrant SPALAT region. Collaborating with our esteemed channel partners and end customers, you'll negotiate renewal terms while...

  • Renewals Specialist

    1 semana atrás


    Lisboa, Lisboa, Portugal Enghouse Tempo inteiro

    Unisciti al nostro dinamico team come Re**newals Account Specialist nel soleggiato Portogallo****Chi siamo**:In Enghouse Interactive (EI), una consociata di Enghouse Systems Limited (TSX: ENGH), stiamo rivoluzionando il mondo delle soluzioni video, dei servizi e del software per Contact Center. Con oltre 35 anni di esperienza, siamo diventati leader globale...

  • Renewals Manager

    2 meses atrás


    Lisboa, Portugal MBR Partners Tempo inteiro

    Company Description: Our client is a leading provider of innovative and cutting-edge telecommunications solutions, serving a diverse range of national and international clients. The company is committed to delivering exceptional services that enable seamless communication and connectivity worldwide. As a Renewals Manager, you will play a vital role in...

  • Renewals Manager

    2 meses atrás


    Lisboa, Portugal MBR Partners Tempo inteiro

    **Company Description**: Our client is a leading provider of innovative and cutting-edge telecommunications solutions, serving a diverse range of national and international clients. The company is committed to delivering exceptional services that enable seamless communication and connectivity worldwide. As a Renewals Manager, you will play a vital role in...


  • Lisboa, Portugal Webhelp Tempo inteiro

    **Location** - Lisbon, Portugal**Language** - English*** **Description**: **Why joining us** Do you want to live a rewarding career, on behalf of the world’s most exciting brands? Join our multicultural team and make a real impact on our client’s business every day. We're bringing on board a Business Development Specialist to provide great customer...


  • Lisboa, Portugal WTW Tempo inteiro

    **The Role** As a pension brokerage specialist, you will have the opportunity to be responsible for the administration of Dutch insured pension funds, including the follow up of the yearly renewal and drawing up the renewal report for the international reporting of GBM clients in collaboration with Dutch pension brokerage administrators and relationship...


  • Lisboa, Portugal WTW Tempo inteiro

    **The Role** As a pension brokerage specialist, you will have the opportunity to be responsible for the administration of Belgian insured pension funds, including the follow up of the yearly renewal and drawing up the renewal report for the international reporting of GBM clients in collaboration with Belgian pension brokerage administrators and relationship...


  • Lisboa, Lisboa, Portugal WTW Tempo inteiro

    The RoleAs a pension brokerage specialist, you will have the opportunity to be responsible for the administration of Dutch insured pension funds, including the follow up of the yearly renewal and drawing up the renewal report for the international reporting of GBM clients in collaboration with Dutch pension brokerage administrators and relationship...

  • Services Business Specialist

    3 semanas atrás


    Lisboa, Portugal Philips Tempo inteiro

    **Job Title**: Services Business Specialist **Job title**: Services Business Specialist Focused on driving business performance and customer intimacy in the service domain for Portugal area. **Your role**: - Executes the EU Service commercial strategy into short-term execution in Portugal, across business. - Close relationship with the different Modality...


  • Lisboa, Portugal Philips Tempo inteiro

    **Job Title**: Services Business Specialist **Job title**: Services Business Specialist Focused on driving business performance and customer intimacy in the service domain for Portugal area. **Your role**: - Executes the EU Service commercial strategy into short-term execution in Portugal, across business. - Close relationship with the different Modality...

  • True Ups Specialist

    4 semanas atrás


    Lisboa, Portugal Webhelp Tempo inteiro

    **Why join us** Do you want to lead a team to success by creating an inspiring team environment with an open communication culture? Then, our dynamic multilingual teams await you in **Braga**. You will grow with us in a global company that puts its people at the heart. **Your mission at Webhelp** As a **True Ups Specialist** you will be part of Cisco’s...

  • True Ups Specialist

    4 semanas atrás


    Lisboa, Portugal Webhelp Tempo inteiro

    Why join us Do you want to lead a team to success by creating an inspiring team environment with an open communication culture? Then, our dynamic multilingual teams await you in Braga. You will grow with us in a global company that puts its people at the heart. Your mission at Webhelp As a True Ups Specialist you will be part of Cisco’s Client...


  • Lisboa, Lisboa, Portugal Philips Tempo inteiro

    Job Title: Services Business SpecialistJob title:Services Business SpecialistFocused on driving business performance and customer intimacy in the service domain for Portugal area.Your role: Executes the EU Service commercial strategy into shortterm execution in Portugal, across business. Close relationship with the different Modality Sales Specialists /...

  • True Ups Specialist

    1 semana atrás


    Lisboa, Lisboa, Portugal Webhelp Tempo inteiro

    Why join usDo you want to lead a team to success by creating an inspiring team environment with an open communication culture? Then, our dynamic multilingual teams await you in Braga. You will grow with us in a global company that puts its people at the heart.Your mission at WebhelpAs a True Ups Specialist you will be part of Cisco's Client Experience...