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Customer Advisor
2 semanas atrás
**About Webhelp**
**Webhelp** is a French multinational BPO company that is making business more human for the world’s most exciting brands. By **choosing Webhelp** you will be part of a family of over 110,000 game-changers from more than 140 locations in 58 countries.
Join us at **Webhelp Portugal** and you will have the opportunity to be part of a multicultural team, a fast-paced environment, and a diverse pool of engaging projects with some of the best B2C and B2B brands worldwide.
**About the job role**:
As a **customer advisor, **you will need to ensure excellent service standards and maintain a high level of customer satisfaction. By being part of the team, you will change our customer's life by providing all the information’s about our company can offer them
**As a Customer Advisor with French, you will**:
- Create and update records and databases with personnel information and other details
**We are looking for**:
- **Native or proficient French (C2)**:
- Previous customer-oriented environment experience is a plus
- Multitask, rigorous, autonomous, and resourceful
- Analytical and positive mindset
- For non-EU residents, it is mandatory to have a valid work permit
**We offer you**:
- Competitive wages (14 monthly payments per year)
- Meal allowance paid in voucher card (net)
- Monthly Performance Bonus
- **Hybrid model - 50% in the office and 50% remote**
**Life at our company**:
- Work in a diverse environment with people from over 58 nationalities
- Benefit from our modern amenities, many discounts in local businesses, company parties, events, and much more
- New and modern offices in **Braga, Portugal**
All submissions will be treated confidentially under the General Data Protection Regulation.
**Webhelp Portugal** is an equal opportunity employer.
Webhelp considers diversity as a fundamental resource and it offers everyone access to employment opportunities, regardless of their gender, age, religion, ethnicity, or any other classification protected by applicable national laws.
Type d'emploi : Temps plein
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