Finance Reporting and Planning Expert
2 meses atrás
**Responsibilities - your mission**
The jobholder will be responsible for Airbus SAP BW / FI / CO / CATS Accounting and Reporting, Planning and Costing Systems support.
On the S/4 HANA SAP solutions covering General Ledger, Fixed Assets, Tax, Cost accounting, Sales and billing, accounts receivable and payables processes, the jobholder will have the responsibilities to support Airbus worldwide accounting users network, for 80+ legal entities of the Airbus Commercial Aircraft division.
The main tasks and responsibilities will include:
- Incident support:
- Collect incidents through ticketing system
- Analyze incidents according to priority
- In case needed, connect to Headquarter expert teams or development teams for solution
- Functional Support requests (how to dofunctional questions.):
- Collect functional support requests through ticketing system
- Analyze and prioritize according to level of urgency
- Answer to the request
- Small system evolution requests (SAP FI/CO/CATS customizing adaptations)
- Collect small systems evolution requests
- Analyze the requests and design the solution
- Customize, test and deliver the solution
- For these tasks, the jobholder will:
- Prioritize the topics in connection with SAP FI/CO/CATS product responsible in Headquarter
- Validate the solutions with SAP FI/CO/CATS product responsible in Headquarter when needed
- Update relevant SAP BW / FI/CO/CATS product documentation (customizing dossier,.)
- More generally, the jobholder is responsible for the quality of the whole support process and proposes permanent improvements in process or ticketing tools.
On the BI solutions, providing services in reporting, planning and costing activities, the jobholder will give support to a Costing and Controlling Airbus Commercial Aircraft division population of around 800 people. This is covering a relevant number of legal entities but sharing a common Master Data model and a high level of systems centralization. The portfolio of reports around these 3 main areas of activity includes information on P&L, B/S, cash, inventories, capex, detailed costs by nature, detailed costs by destination, subcontracting work packages costs, internal hours, etc. The information mentioned can be displayed on different visual platform solutions to make the data analysis easier.
The main tasks and responsibilities in this perimeter will include:
- Business support
- Respond on a timely manner to queries e.g. during monthly financial closings
- To keep user handbooks or documentation on the different tools, reports and processes up-to-date. It's also important to give appropriate publicity to this, by using the different google channels and the Airbus hub
- To support the correct BI financial data accessibility for the users, according to the function he/she belongs to and following the Airbus ethics & compliance principles
- To support users training sessions based on users requests
- To give advice to the users (or expert contact names) on the best way to obtain different financial data or any other specific question related to our systems
- To support the maintenance of the tools, reports and/or related Master Data following business changes (i.e.: changes in Airbus Programmes, internal reorganizations, new policies, etc)
- To support small evolutions on local or central systems platforms after the approval of the Finance transformation management, according to the priorities, expertise and capacity within the team
- To promote a continuous improvement policy and customer support orientation, based on understanding, system-wise, the way the finance users works, their difficulties and successes and sharing it with the Central team for future actions
- Report needs for evolution, communicate specifications
- Incidents support
- Qualify queries, route to the relevant resolver group and escalate to level 3 support when relevant
- To manage through ServiceNow (target system) the incidents raised by the users in the perimeter mentioned. The jobholder must determine whether any kind of support is needed from the Central team. Typically, requests can be linked to misalignments between different source systems or reports
- Identify recurring problems and propose remediation plan
- Compile support KPIs, develop reports in ServiceNow and make proposals to optimize the Support team ways of working
- Good understanding of Business Processes in the Finance area (R2R, P2P, O2C, budget monitoring and controlling )
- Knowledge on SAP FI/CO customizing, S/4 HANA, SAP BW, Analysis for Office, SAP Analytics Cloud, IBM Planning analytics, is a +
- Ability to identify, clarify and resolve
- Self-motivated problem solver and quick learner
- Good analytical problem solving and fact-finding skills
- Well-developed written and verbal communication skills.
- Customer oriented and team spirit
- Flexibility and capacity to work effectively in a dynamic and changing environment
- Strong relationship building skills, interna
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