Dutch-speaking Customer Support Agent

3 semanas atrás


Porto, Portugal Vertente Humana Tempo inteiro

**Are you a motivated and communicative person who loves helping others? This is the perfect opportunity for you in telecommunications field**

Vertente Humana is currently recruiting Dutch speakers for a renowned company located in Porto.

Our client is a global multinational customer experience specialist providing consulting, customer service, sales, technical support and collections services through their extensive network of contact centers and remote agents.

Main responsibilities:

- Managing pending situations: exchanges, complaints, returns, among other issues.
- Registration in the system of all requests/changes indicated by the client.

What we are looking for:

- Fluency in Dutch level C1 (Eliminatory);
- Fluency in English, level B1 (mandatory);
- Excellent verbal and written communication skills;
- Good computer skills from the user's perspective (mandatory);
- Ability to organize and prioritize;
- Ability to work flexibly to business needs and under pressure;
- Reside within a 30 km radius of Greater Porto.
- **_ Don't you live in Porto? Don't worry We have a realocation plan that will help you in the process of moving to the beautiful city of Porto._**_

Work schedule:

- Availability to work Monday to Sunday;
- The schedules are rotating fortnightly;
*Monday to Friday from 06:00 to 21:00

*Saturday from 08:00 to 17:00

*Sunday from 09:00 to 17:00

**What we offer**:

- Employment contract
- Initial and continue training;
- Multicultural environment;
- Dynamic team;
- Attractive salaries that match your skill set and language;
- Work from Office in Porto.

**Tipo de oferta**: Full-time



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