Automotive Field Technician

5 meses atrás


Coimbra, Portugal Stratio Automotive Tempo inteiro

**Automotive Field Technician (f/m/d)**:
**_
Your contribute to a #zerodowntimefuture_**:
You'll be responsible to conduct field work regarding the installation, uninstallation, reinstallation of the Stratio Databox, our in-vehicle data collection unit, following the defined processes.

You will be part of our amazing Service team, who support our valued customers with all their post sales needs; Installation, Support & Customer Success.

**_As an Automotive Field Technician you will_**:

- Perform field work or remote support to Install Hardware Solution;
- Perform field work or remote support to fix Stratio Hardware Solution issues affecting the service;
- Perform training to customers and partners related to work with Stratio Hardware solutions;
- Report work progress to the supervisor;
- Report customer feedback to the supervisor;
- Represent Stratio in front of the customer professionally;
- Help the supervisor with the documentation of the field work.

**_ This is what we believe is needed for this role_**:

- Technical degree or certification on electrical or mechanical area;
- Driver’s license B;
- Full Availability and flexibility to travel abroad;
- Great level of autonomy and ability to work under pressure;
- Independent user of the English language.

Bonus Points
- Knowledge working with Diagnostic Equipment;
- Knowledge and understanding on in-vehicle communication networks;
- Understanding on OBD, UDS, FMS, ISO 15765, J1939, J1708, KWP2000 or any other protocol used in vehicle networks;
- Previous experience in automotive/electrical maintenance;
- Knowledge of other languages (Spanish, French, etc).

***:
**_ What we offer_**:

- Health Insurance;
- Flexible Work Hours;
- Quarterly Events to discuss Strategy;
- Autonomy and Ownership Culture;
- Continuous feedback culture;
- Innovation Mindset;
- Career Acceleration.

**_ Location_**:

- Coimbra with full availability and flexibility to travel abroad.

**_
What you can expect from the recruitment_**:

- ** Screening call with HR**
- **1st Interview (1h)**:

- HR and Team_
We want to get to know you better and navigate through your experience, skills and motivation.
- **Technical Interview** **(1h)**:

- Team_
Deep dive into your skills and assessment of your technical knowledge.
- **Cultural Fit Interview** (1h)**:

- HR Manager and Hiring Manager_
Validate the cultural fit between you and Stratio and make sure you’re the person we’re looking for to help us build a #zerodowntimefuture.
- **Hiring Proposal**
- References may be required at any stage of the recruitment process._
- About Stratio_

Stratio is the World’s Leading Real-time Predictive Fleet Maintenance Platform. The company's proprietary technology combines large-scale processing with the latest machine learning techniques to prevent hundreds of thousands of breakdowns from happening every day, thus saving millions of people from the hassle of public transportation delays, postponed deliveries, or late arrival of essential goods.

Stratio’s platform enables zero downtime for 5 of the 10 largest transportation companies in the world and, in 2021, raised an investment of $12 million to boost leadership in predictive fleet maintenance. Fleet operators in Europe, North America, Asia-pacific, and Latin America trust Stratio’s technology to fully leverage the data under the hood to safeguard operations, and keep customers happy. Stratio’s technology has enabled transportation for 1.3 billion people so far.

We want inspiring individuals in our teams, where age, race, gender, sexual orientation, politics and religion do not matter, and seek to create a tolerant and open space for everyone. We thrive to provide an inclusive and trustworthy environment.

You can find our Culture Manifesto and more team information here.

**Take the road with us


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