Fleet Insurance Analyst

Há 7 dias

Lisboa, Portugal Indie Campers Tempo inteiro

**ABOUT US**

Indie Campers, the go-to campervan Marketplace, is on a mission of making road trips available to everyone. Thanks to its digital approach and customer-centric orientation, Indie Campers has developed a strong booking experience and high-quality road trips at affordable prices.

With over one million nights rented through our travel platform, we have welcomed more than 300,000 travelers from 169 countries. We offer a comprehensive and expanding array of road trip possibilities: short-term RV rentals, long-term campervan subscriptions, and the possibility of buying one of our vehicles available for sale.

Rooted in a deep technological focus, our challenges are both exciting and demanding and require top talent and motivation to be successfully pursued. We are growing our team and looking for those interested in pursuing this dream with us and joining an ever-developing journey.

**THE R**OLE**

We are looking for an enthusiastic new member of our Fleet & Logistics team at Lisbon Headquarters. You will be part of a growing team responsible for building insurance products and capabilities and optimizing our performance and economics for all fleet insurance dimensions - both customer-facing and internal/structural insurance products.

As an Indie Campers Fleet Insurance Analyst - Claims, you will be the go-to-person for all IC vehicles claims management, optimizing insurance, loss ratio and guarantee minimum vehicle down-time.

**WHAT WILL YOU WORK ON?**
- Ensure communication and alignment between internal stakeholders and vendors.
- Serve as the point of contact for all claims related matters.
- Manage insurance related claims logging and damage reporting.
- Approve/renegotiate variances.
- Monitor and follow up on work exceeding estimated completion dates.
- Engage with vendors to ensure compliance to agreed timeframes and quality standards.
- Provide accurate and concise reporting.
- Enforce quality standards.
- Ensure work completion within agreed timeframes.
- Instruct and clarify Customer Excellence in any active booking's claims.

**WHO ARE WE LOOKING FOR?**
- Academic background in Economics, Business Administration, Engineering or similar;
- 1-3 years of experience in the field of insurances, insurance claims;
- Good analytical skills with affinity towards conducting detailed investigation and ability to coordinate workload;
- Driven by outperforming yourself while being comfortable with change, being resourceful, and constantly curious to learn;
- Natural commercial mindset, with exceptional great communication and emotional intelligence skills;
- Self-starter with ability to take on tasks independently and great team-player;
- Fluent in English (both written and verbal). Fluency in German is a plus;
**WHAT WE OFFER?**
- The opportunity to be a key member in the scaling of a one-of-a-kind company in a fast-growing market;
- The chance to work with outstanding people from many nationalities and backgrounds in a "scale-up culture", to revolutionize the campervan road trip market worldwide;
- Attractive compensation package, with great scalability potential highly related to business and individual performance;
- Sunny office in the heart of Lisbon;
- Free perks such as health insurance, road trips in our campervans, breakfast and coffee in the office.

**Are you ready to Go Indie?

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