French Customer Support Representative

2 meses atrás


Lisboa, Portugal Kulture Talent Tempo inteiro

**Tasks**
- Assist Customers through the various channels regarding queries about subscription, invoicing, technical troubleshooting.
- Provide accurate and real-time responses to the customers inquiries.
- Keep records of customer interactions and transactions, recording details of inquiries, complaints, or comments, as well as actions taken.

**Requiremets**:

- Previous experience in Contact Centre or Customer Service (preferable)
- Experience in providing customer suppport through the following channels: Social Media + Chat + e-Mail + Calls (small percentage)
- Fluent in French and English



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