Customer Service

2 semanas atrás


Porto, Portugal Get The Job Tempo inteiro

We are looking for a highly qualified and motivated professional to join our client’s E-commerce team in an exciting project in a Luxury brand.

If you have a native level of French and excellent oral and writing communication skills, this job can be perfect for you

**Responsibilities**:

- Manage the e-commerce operations, including customer service and backoffice activities;
- Garantie an excellent purchase experience to our customers, answering their questions and solve problems in an efficient way;
- Collaborate with the time in order to improve the website, user interface and our customer global experience;
- Keep a high level of precision and attention to detail while you are dealing with orders, shipping and devolution processes
- Contribute to improve e-commerce processes and policies;
**Requirements**:

- Be fluent in French (C2 Level);
- Previous experience in customer service, preferably in an e-commerce environment;
- Ability to work in a dynamic environment, with deadlines and golds set;
- Ability to work independently and with others;
We offer:

- Opportunity to be a part of a International Company;
- A dynamic and challenging work environment;
- Possibility to desenvolve your professional skills;
- Training schedule: 9am to 6pm from Monday to Friday (Duration of 1 month);
- Work schedule: From Monday to Sunday from 8am to 7pm and Sunday from 10am to 7pm (2 days off in a shift pattern);
- Contract with a duration of 8 months, renewable

**Tipo de oferta**: Integral/Full-time

Horário de trabalho:

- Turno de 8 horas
- Turno rotativo

Tipos de pagamento complementares:

- Bónus de performance



  • Porto, Porto, Portugal BFV Service GmbH Tempo inteiro

    Position:German Customer Service Representative Location:Porto, Portugal Work model:On-site DUTIES AND RESPONSIBILITIES:Handle all incoming contacts from bank clients via phone, chat and email (appointments, income statements, PIN/TAN orders for online banking, implementation of card blocking, mediation between the customer and other bank branches, feedback)...


  • Porto, Porto, Portugal Bfv Service Gmbh Tempo inteiro

    Position: German Customer Service RepresentativeLocation: Porto, PortugalWork model: On-siteDUTIES AND RESPONSIBILITIES:Handle all incoming contacts from bank clients via phone, chat and email (appointments, income statements, PIN/TAN orders for online banking, implementation of card blocking, mediation between the customer and other bank branches, feedback)...


  • Porto, Porto, Portugal Bfv Service Gmbh Tempo inteiro

    Position: German Customer Service RepresentativeLocation: Porto, PortugalWork model: On-siteDUTIES AND RESPONSIBILITIES:Handle all incoming contacts from bank clients via phone, chat and email (appointments, income statements, PIN/TAN orders for online banking, implementation of card blocking, mediation between the customer and other bank branches,...

  • Customer Service Advisor

    2 semanas atrás


    Porto, Porto, Portugal Bfv Service Gmbh Tempo inteiro

    Start: 1st JulyShifts: Monday to Sunday, between 08:00 and 19:00 Days off: 2 days (rotative)Tasks:Customer support to German-speaking customers by phone, email, chat and social media channelsSupport our merchants for all questions and inquiries about our product and serviceActively work on the optimisation of all processes related to our customers, to...

  • Customer Service Advisor

    2 semanas atrás


    Porto, Porto, Portugal Bfv Service Gmbh Tempo inteiro

    Start: 1st JulyShifts:Monday to Sunday, between 08:00 and 19:00 Days off: 2 days (rotative)Tasks:Customer support to German-speaking customers by phone, email, chat and social media channelsSupport our merchants for all questions and inquiries about our product and serviceActively work on the optimisation of all processes related to our customers, to...


  • Porto, Portugal Bfv Service Gmbh Tempo inteiro

    Position: German Customer Service RepresentativeLocation: Porto, PortugalWork model: On-site DUTIES AND RESPONSIBILITIES: Handle all incoming contacts from bank clients via phone, chat and email (appointments, income statements, PIN/TAN orders for online banking, implementation of card blocking, mediation between the customer and other bank branches,...


  • Porto, Portugal Bfv Service Gmbh Tempo inteiro

    Position: German Customer Service Representative Location: Porto, Portugal Work model: On-site DUTIES AND RESPONSIBILITIES: Handle all incoming contacts from bank clients via phone, chat and email (appointments, income statements, PIN/TAN orders for online banking, implementation of card blocking, mediation between the customer and other bank branches,...


  • Porto, Portugal Bfv Service Gmbh Tempo inteiro

    Position: German Customer Service RepresentativeLocation: Porto, PortugalWork model: On-siteDUTIES AND RESPONSIBILITIES:Handle all incoming contacts from bank clients via phone, chat and email (appointments, income statements, PIN/TAN orders for online banking, implementation of card blocking, mediation between the customer and other bank branches,...

  • Customer Service Advisor

    3 semanas atrás


    Porto, Portugal Bfv Service Gmbh Tempo inteiro

    Start: 1st JulyShifts:Monday to Sunday, between 08:00 and 19:00  Days off:  2 days  (rotative) Tasks:Customer support to German-speaking customers by phone, email, chat and social media channelsSupport our merchants for all questions and inquiries about our product and serviceActively work on the optimisation of all processes related to our customers, to...

  • Customer Service Advisor

    3 semanas atrás


    Porto, Portugal Bfv Service Gmbh Tempo inteiro

    Start: 1st JulyShifts: Monday to Sunday, between 08:00 and 19:00 Days off: 2 days  (rotative)Tasks:Customer support to German-speaking customers by phone, email, chat and social media channelsSupport our merchants for all questions and inquiries about our product and serviceActively work on the optimisation of all processes related to our customers, to...

  • Customer Service

    2 semanas atrás


    Porto, Porto, Portugal Transcom Tempo inteiro

    Customer Service (m/f) Russian Speaker (Remote) Location:Portugal, Porto Job category: Customer Service Representative (CSR) Join our team as a skilled Swedish Language Guru, helping our clients on their way to financial freedom. We provide customer support by phone, e-mail and chat ensure high quality and satisfaction for our clients. What is in it for you?...

  • Customer Service

    2 semanas atrás


    Porto, Porto, Portugal Transcom Portugal Tempo inteiro

    Are you passionate about providing exceptional customer service in the health market? We are looking for a dedicated Customer Service Representative who is fluent in Russian and proficient in English to join our team. In this remote position, you will handle customer inquiries via phone and email, ensuring that every interaction reflects our commitment to...

  • Customer Service

    2 semanas atrás


    Porto, Porto, Portugal Transcom Tempo inteiro

    Customer Service (m/f) Slovak Speaker (remote) Location:Portugal, Porto Job category:Customer Service Representative (CSR) Language: Join our team as a skilled Slovak Language Guru, helping our clients on their way to financial freedom. We provide customer support by phone, e-mail and chat ensure high quality and satisfaction for our clients. What is in it...

  • Customer Service

    Há 1 mês


    Porto, Porto, Portugal Nortempo Tempo inteiro

    Nortempo Porto is currently looking for Customer Service (m/f) for a client in Guilhufe, Penafiel.Key Responsibilities include:Manage large amounts of incoming phone callsGenerate sales leadsIdentify and assess customers' needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive...

  • Customer Service

    4 semanas atrás


    Porto, Porto, Portugal Nortempo Tempo inteiro

    Nortempo Porto is currently looking for Customer Service (m/f) for a client in Guilhufe, Penafiel.Key Responsibilities include:Manage large amounts of incoming phone callsGenerate sales leadsIdentify and assess customers' needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive...

  • Customer Service

    1 semana atrás


    Porto, Porto, Portugal Transcom Tempo inteiro

    Customer Service (m/f) Slovak Speaker (remote) Location: Portugal, Porto Job category: Customer Service Representative (CSR) Language:Join our team as a skilled Slovak Language Guru, helping our clients on their way to financial freedom. We provide customer support by phone, e-mail and chat ensure high quality and satisfaction for our clients. What is in it...

  • Customer Service

    2 semanas atrás


    Porto, Porto, Portugal Transcom Tempo inteiro

    Customer Service (m/f) - Czech SpeakerLocation: Portugal, PortoCompany: TranscomWe are looking for a dedicated Czech-speaking Customer Service Representative to join our team in Porto.Do you speak Czech and wish to showcase your exceptional skills? This job is tailor-made for you! Join us as a proficient Czech Language Guru, assisting our clients on their...

  • Customer Service

    2 semanas atrás


    Porto, Porto, Portugal Bespoke Recruitment LTD Tempo inteiro

    ITALIAN CUSTOMER SERVICE ADVISOR Location: Porto, PortugalRequirements: EU Passport or Portuguese work permitContract: 6 months fixed termWork schedule: fully onsite, full-time Mon-Sun, between 08:00 and 19:00), 2 days off (rotative)Benefits: · After signing the Work ContractBase salary (gross): 1100€/month x 14Language bonus (gross): 100€/month x...

  • Customer Service

    2 semanas atrás


    Porto, Porto, Portugal Transcom Portugal Tempo inteiro

    Are you passionate about providing exceptional customer service in the health market?We are looking for a dedicated Customer Service Representative who is fluent in Russian and proficient in English to join our team. In this remote position, you will handle customer inquiries via phone and email, ensuring that every interaction reflects our commitment to...

  • Customer Service

    2 meses atrás


    Porto, Porto, Portugal Amcor Flexibles Porto Tempo inteiro

    Customer Service (m/f)A Amcor Flexibles Porto, empresa Multinacional do sector de embalagem, procura reforçar o seu Departamento de Customer Care. Descrição da Função:Estabelecimento e manutenção da relação do cliente com a empresa;Seguimento comercial do cliente;Receção, registo e acompanhamento de encomendas; Articulação com...