Junior Business Analyst

Há 6 dias

Porto, Portugal FARFETCH Tempo inteiro

FARFETCH exists for the love of fashion. Our mission is to be the global platform for luxury fashion, connecting creators, curators and consumers.

We're a positive platform for good, bringing together an incredible creative community made up by our people, our partners and our customers. This community is at the heart of our business success. We welcome differences, empower individuality and celebrate diverse skills and perspectives, creating an inclusive environment for everyone. We are FARFETCH for All.

OPERATIONS

We're passionate about operational excellence, acting with our customers and partners always in our heart. Covering the entire order journey, we create our online content, secure payments and fraud process compliance, ensure order fulfillment and delivery, while providing customer and partner care. In a nutshell, we love to create seamless and memorable luxury experiences for our customers all around the world.

PORTO

Our Porto office is located in Portugal's vibrant second city, known for its history and its creative yet cosy environment. You can have an informal meeting in the treehouse or play the piano during your lunch break

THE ROLE

As a Junior Business Analyst within the Delivery Solutions team, you will oversee a range of tasks from early design to project management.

As part of the Logistics department, you will be part of our mission to provide an unrivaled experience to our customers all around the world working with new suppliers and partners to help bring market leading solutions to life. You will be a key player to the early life of important delivery and returns projects. Playing an important role in process design, planning for projects and working with fTech and delivery development to build new solutions. We ask that you understand the latest trends in e-commerce supply chain operations, customer delivery and returns options, international trade and B2C customer experience. You will report to the Delivery Solutions Team.

WHAT YOU'LL DO
- Participate in diverse projects to address new delivery needs and continuous improvement projects
- Support the delivery team in the design of new logistics solutions and in developing compliant E2E delivery processes
- Work with logistics teams to help to design process improvement to achieve a unique delivery experience to our customers
- Document processes and requirements and communicate with FF teams and external carriers to understand their and our needs
- Help form evidence for recommendations and solutions based on a combination of plans, analytics and research
- Support with the building of process flows, PowerPoints and product documentation that enables the successful start of new carrier projects

WHO YOU ARE
- You are educated to degree level or have relevant work experience
- You will have 2 years experience in logistics and are familiar with international trade requirements
- Focused on the quality of work delivered
- Interested in working in international e-commerce logistics and passionate about technology
- You can manage a variable workload
- You work well as part of the team
- Good interpersonal, both online and in person
- You are fluent in English

REWARDS & BENEFITS
- Health insurance for the whole family, flexible working environment and well-being support and tools
- Extra days off, sabbatical program and days for you to give back for the community
- Training opportunities and free access to Udemy
- Flexible benefits program
- FARFETCH Equity plan

EQUAL OPPORTUNITIES STATEMENT
- FARFETCH is an equal opportunities employer ensuring that all applicants are treated equally and fairly throughout our recruitment process. We are determined that no applicant experiences discrimination on the basis of sex, race, ethnicity, religion or belief, disability, age, gender identity, ancestry, sexual orientation, veteran status, marriage and civil partnership, pregnancy and maternity, or any other basis prohibited by applicable law. We continue to build our consciously inclusive culture as part of our Positively FARFETCH strategy throughout our business, partnerships and communities.

Before Applying

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