Senior Servicenow Consultant

2 meses atrás

Porto, Portugal Siemens Healthineers Tempo inteiro

Do you want to help create the future of healthcare? Our name, Siemens Healthineers, was selected to honor our people who dedicate their energy and passion to this cause. It reflects their pioneering spirit combined with our long history of engineering in the ever-evolving healthcare industry.

We offer you a flexible and dynamic environment with opportunities to go beyond your comfort zone in order to grow personally and professionally. Sound interesting?

As a Senior ServiceNow Consultant, you will be responsible for leading and executing ServiceNow projects and initiatives for clients. You will work closely with clients to understand their requirements, identify opportunities for improvement, and develop innovative solutions leveraging the ServiceNow platform.

**Key Responsibilities**:

- Lead all aspects of ServiceNow project delivery, including requirements gathering, design, development, testing, and deployment.
- Conduct product demonstrations and educate stakeholders on ServiceNow functionality.
- Collaborate with clients to understand their business requirements and how ServiceNow can support them.
- Customize and extend ServiceNow ITSM, SPM, and ITOM modules to meet specific client needs.
- Develop and maintain project plans, budgets, and schedules.
- Communicate project status, risks, and issues to clients and project stakeholders.

**Requirements**:

- Bachelor's degree in Computer Science, Information Technology, or related field.
- 5+ years of hands-on experience with the ServiceNow platform, including architecture, design, development, and deployment across multiple modules.
- 3+ years of experience developing and managing integrations with ServiceNow and other systems and technologies.
- In-depth technical knowledge of integration protocols and technologies, including REST APIs, SOAP APIs, JDBC, LDAP, and others.
- Experience with other integration tool sets such as Workato, Apptus or Snaplogic is a big plus.
- Proven experience leading successful ServiceNow implementations from start to finish.
- Strong problem-solving and analytical skills, with the ability to develop creative solutions to complex problems.
- Excellent verbal and written communication skills, with the ability to effectively communicate technical information to both technical and non-technical stakeholders.
- Experience with multiple ServiceNow modules, such as ITSM, SPM, ITOM, HRSD, or CSM.
- Experience with Performance Analytics is a plus.
- Experience with the younger ServiceNow modules such as WSD, LSD, SLM is a big plus.

**Preferred Certifications**:

- ServiceNow Certified Implementation Specialist (ITSM).
- Consulting experience preferred.
- Hardware Asset Management (HAM) Fundamentals
- Software Asset Management (SAM) Fundamentals
- ServiceNow Certified Implementation Specialist (Discovery)

**Being part of our team**:
Siemens Healthineers is a leading global medical technology company with over 170 years of experience and 18,000 patents. More than 66,000 dedicated colleagues in over 70 countries are driven to shape the future of healthcare. We stand with our customers around the world to support them in delivering high quality care to their patients. An estimated 5 million patients across the globe benefit every day from our innovative technologies and services in the areas of: diagnostic and therapeutic imaging, laboratory diagnostics and molecular medicine, as well as digital health and enterprise services. This is what truly matters to us.

**What do we offer you**:
**Siemens Healthineers has been Certified as a ‘great place to work’.** We are inspired to transform the way things are done - because we want what is best for our people, our customers, and ultimately to help everyone live longer and healthier lives. To find out more about our business and recent news, please explore our website.

In addition, we provide a flexible and dynamic environment with the space to stretch beyond your comfort zone in order to grow both personally and professionally. Our unique team spirit arises from embracing different perspectives, open debate, and the will to challenge conventions. Change is a constant aspect of our work. We aspire to lead the change in our industry rather than just react to it. That’s why we want you to seek, implement and celebrate your best ideas.

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