Project Manager

2 semanas atrás

Oeiras, Portugal Spektrum Tempo inteiro

Spektrum have a wide range of exciting opportunities in several global locations.

We are always looking to add great new talent to our team and look forward to hearing from you.

**Who we are supporting**

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

- Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
- Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
- Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
- Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

**The program**

**Assistance and Advisory Service (AAS)**

The NATO Communications and Information Agency (NCI Agency) is NATO's principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

In order to provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance engaged workforce. The NCI Agency workforce strategically consists of three major categorises: NATO International Civilians (NIC)s, Military (Mil) and Interim Workforce Consultants (IWC)s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

**Role Duties and Responsibilities**
- Support the day-to-day operation of NCI Academy business activities using appropriate project management principles, processes and tools;
- Support the definition, execution and satisfactory completion of assigned projects, including the identification, assessment and management of risks and issues related to the project;
- Ensure that realistic project plans are maintained and that there is regular and accurate communication to stakeholders;
- Manage, monitor, and control assigned projects;
- Provide support for understanding customer requirements,
- collecting data, delivering analysis and problem resolution;
- Collaborate with stakeholder groups, as part of formal or informal consultancy agreements;
- Maintain a customer focus, acting as a customer focal point to deal diplomatically on a variety problem management and business-related issues;
- Contribute to Academy customer engagement activities;
- Draft and manage Business Planning Branch documentation and
- in particular Service Support Training Agreements;
- Provide monthly report to the Project Portfolio Manager using Agency reporting tool/framework
- Ensure that assigned projects are formally closed and, where appropriate, subsequently reviewed, and that lessons learned are recorded;
- Generate the quarterly training delivery reports and liaise with the Agency Finance staff to ensure quarterly training delivery invoices are accurate and delivered on time to the appropriate recipient;
- Contribute to the Business Planning Branch business intelligence and SharePoint web/portal-page;
- Other tasks as may be assigned.

**Essential Skills and Experience**
- Proven experience of service or project management including resource management (people, budgets, time, etc) in a training environment;
- A recognised formal Project Management qualification, such as PRINCE2 or PMP. The lack of formal qualifications can be compensated by the demonstration of expertise and experience in the domain;
- Prior experience of Agile project management;
- Prior experience of Business Development;
- Proven analytical skills to produce meaningful business intelligence for decision makers using BI tools such as Tableau or PowerBI;
- Proven experience in customer focused roles and customers relationship management;
- Excellent Microsoft Office skills and in particular advance Microsoft Excel skills.

**Desirable Skills and Experience**
- Practical experience in working for other NATO agencies or organizations;
- Prior experience of working in an international environment comprising both military and civilian elements;
- Knowledge of NATO responsibilities and organization, including ACO and ACT;
- Excellent understanding of NCI Agency processes and procedures relating initiating and staffing projects

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