Customer Service for Online Video Platform
Há 1 mês
Are you looking for a way to enter the world of multimedia, video, and entertainment whilst boosting your career and professional development?
This opportunity enables you to work as a customer service agent for the world´s leading streaming platform, and emerge yourself in the dynamic world of online entertainment
Tasks
Your responsibilities and impact as Customer Service for Online Video Platform will be:
- Providing guidance in upselling services
- Responding to customer inquiries regarding Trust & Safety actions, such as abuse reports and enforcement appeals
- Ensuring user and brand safety
**Requirements**:
Skills, qualifications, and interests you need to succeed in this role:
- You have a C1 level of Turkish and B2 of English
- You are highly reliable, adaptable, a fast learner, and you have strong problem-solving skills
- A previous experience in Customer Service is a big advantage
- Legitimate ownership of a Portuguese work permit or EU citizenship
**Benefits**:
What's in it for you?
- Permanent contract with 6 months of probation
- A full-time job, 40 hours a week
- Schedule: rotating shifts from Monday to Friday between 8 am to 8 pm
- Competitive base salary & relocation allowance and assistance\*
- Turkish-speaking Language bonus
- A paid and recognized training
- Meal allowance of 7.23€ per workday
- Transportation allowance of 720€
- Private Health insurance after 6 months
- Opportunity to be part of a challenging and fast-paced environment
- Possibility to collaborate with some of the biggest brands in the industry
Is this project not the best fit for you? Feel free to check our other opportunities for Turkish speakers in Portugal or send us your CV to be considered for other projects or future opportunities.
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