Bol.com - Customer Support with Dutch
6 meses atrás
**FULLY REMOTE**:
- ** Possible part-time**
Our client is a worlds leading outsourcing company providing services related to customer/technical support and content moderation. Since its establishment, they have consistently and successfully fulfilled their mission of creating inclusive and differentiated teams of experts providing help for customers across many other professional domains.
**About the project**:
**Your tasks**:
- You will be responsible for maintaining and growing relationships with existing clients in the Dutch-speaking market, identifying and pursuing new business opportunities.
- Listen to customers questions and concerns, and provide answers and solutions;
- Troubleshooting regarding orders, deliveries, payments and returns;
- Provide information about digital products;
- Rerouting of issues to other departments.
**You only need**:
Fluency in **Dutch **(must be at least C1) and communicative level of **English **(at least B2) are required.
**Offer**:
- Standard salary of 1298 gross per month
- Access to discounted accommodation provided by the company (if you live more than 100km from Lisbon and want to relocate there)
- Public and private health insurance provided by the employer.
- The first contract for 12 months, with the possibility of signing a permanent one after 2 years (or renewing the previous one).
**For part-time**:
- **
30 hours**: 858€ Gross per month
- ** 20 hours**: 572€ Gross per month
**If you're moving from abroad, you'll benefit from**:
- Airport pick-up and administrative assistance with your registration in Portugal,
- Accommodation in the city of Lisbon;
-
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