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Customer Service
4 meses atrás
Publicado- 17-Mar-2023- Salário- Localização- Lisboa- Categoria- Permanente- Sector- Contabilidade e Finanças- Referência- BBBH596485**Descrição**:
Kelly Services is a Human Resources Management company that offers job opportunities in various sectors, from North to South of the country. Annually, the company employs an average of 480,000 people worldwide. Since 2015 Kelly Services has been distinguished as one of the 100 best companies to work for in Portugal.
Our client is a well-known multinational French company that provides information systems and services to the aerospace, defense, and security industries.
To reinforce their team in Lisbon, we are currently recruiting **a Customer Support Agent**(M/F) fluent in English.
**Main Responsabilities**:
- Creation of customer tickets using the internal tool;
- Build and manage customer relationships with customers, suppliers and internal teams;
- Participate, when requested, in Continual Service Improvement initiatives representing the functional area of expertise;
- Ensure, as far as the role dictates, that financial affairs are conducted in accordance with Group Principles & processes;
- Maintain an ethical approach to business in line with our client’s Ethics Policy.
**Your profile**:
- Full proficiency in English;
- Experience in a Customer Service role;
- Background or experience in finance or equivalent is valued;
- Prior experience working within a team environment, in which a supportive team resolves bigger issues together and helps one another succeed;
- Good Microsoft Office & use of IT tools.
**What do we offer?**
- Permanent work contract directly to our client;
- Attractive Salary package and benefits (includes health insurance, and performance bonus, among others);
- Hybrid system (two days at the office and three at home);
- The opportunity to work in an international environment.
**W** **ork Location**: Paço de Arcos (Oeiras)
**Work schedule**: from 09 am to 06 pm, from Monday to Friday
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Kelly Services acts as an Employment Agency in relation to this offer. Please be advised that if you choose to apply, your information will be treated in accordance with the Kelly Services Privacy Statement.
