Guest Experience Shift Leader

4 semanas atrás


Braga, Portugal Maison Albar Hotels Tempo inteiro

O hotel** **Maison Albar **-** Amoure 5** está à procura de **Guest Experience Shift Leader** (M/F).

Será responsável pela qualidade do serviço de receção, terá a seu cargo:

- Supervisionar a equipa da Receção
- Gerir todas as tarefas administrativas
- Gerir as operações de Receção, Caixa e Concierge
- Acolher os clientes de forma personalizada em todas as fases da sua estadia
- Gerir as reservas
- Aplicar os procedimentos em vigor
- Contribuir para a optimização e comercialização das receitas do hotel
- Garantir a fidelidade e o apoio da equipa

**Pontos fortes para esta oportunidade**:

- Experiência bem sucedida numa posição semelhante numa estrutura equivalente
- Vontade e motivação para se juntar a um grupo ambicioso e em rápido crescimento
- Excelente domínio dos códigos e das exigências do setor hoteleiro de luxo
- Sentido de serviço ao cliente e uma grande atenção aos pormenores e à qualidade
- Qualidades de gestão e liderança para apoiar as equipas e ajudar a desenvolverem -se
- Uma pessoa ativa e motivada para assumir novos desafios e projetos
- Um domínio muito bom do inglês

Ao juntar-se a nós, fará parte de um grupo em rápido desenvolvimento onde...

... a coesão, tanto nos desafios desportivos (SPART) como na vida profissional quotidiana, está no nosso ADN,

... A Responsabilidade Social está no centro das nossas preocupações,

... o desenvolvimento dos nossos colaboradores é essencial,


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