Guest Experience Agent

5 meses atrás


Braga, Portugal Maison Albar Hotels Tempo inteiro

O hotel** **Maison Albar **-** Amoure 5** está à procura de **Guest Experience Agent** (M/F).

Este será responsável por proporcionar um acolhimento personalizado aos hóspedes em todas as fases da estadia e estará encarregue de:

- Gerir as operações de receção de check-in e check-out
- Fazer a gestão das reservas;
- Aplicar os procedimentos em vigor;
- Contribuir para a otimização das receitas e das atividades de marketing do hotel;
- Assegurar a segurança das pessoas e dos seus bens, controlando o fluxo de entrada e de saída.

**Pontos fortes para esta oportunidade**:

- Experiência bem sucedida numa posição semelhante, é apreciada se a mesma tiver sito numa estrutura semelhante;
- Vontade e motivação para se juntar a um grupo ambicioso e em rápido crescimento
- Excelente domínio dos códigos e das exigências do setor hoteleiro de luxo
- Sentido de serviço ao cliente e uma grande atenção aos pormenores e à qualidade
- Ser trabalhador, diplomático e um bom ouvinte
- Uma pessoa prática, com vontade de aceitar novos desafios e projetos
- Um domínio muito bom do inglês

Ao juntar-se a nós, fará parte de um grupo em rápido desenvolvimento onde...

... a coesão, tanto nos desafios desportivos (SPART) como na vida profissional quotidiana, está no nosso ADN,

... A Responsabilidade Social está no centro das nossas preocupações,

... o desenvolvimento dos nossos colaboradores é essencial,


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