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Executive Assistant for E-commerce

Há 1 mês

Lisboa, Portugal JTree Management Tempo inteiro

Join Our Growing Team

Are you a highly organized, process-driven individual with a knack for managing operations seamlessly? We're looking for an Executive Assistant with strong attention to detail and exceptional organizational skills to play a crucial part in our e-commerce store. We value self-starters who take initiative and can work independently, bringing forward solutions and improvements. Do not worry if you do not have much e-commerce experience, we can teach you most of the stuff.

**Key Responsibilities**:
**Process & Operations Management**:

- Develop and optimize various processes for our e-commerce platform, ensuring efficiency and effectiveness in daily operations.
- Oversee and manage the seamless operation of online systems, focusing on inventory management, data accuracy, and order processing.
- Implement strategies to streamline workflows and reduce operational inefficiencies.

**General E-Commerce Management & Reporting**:

- Regularly monitor and manage the e-commerce platform, ensuring all functionalities are working optimally.
- Keep all reports related to sales, customer interactions, inventory, and other key metrics up to date and accurate.
- Analyze reports to identify trends, areas for improvement, and opportunities for growth.

**Platform and Integration Management**:

- Oversee the integration of various tools and platforms used in the e-commerce process, such as payment gateways, CRM systems, and shipping services.
- Ensure smooth functionality across different platforms and troubleshoot any issues that arise.
- Stay informed about new e-commerce tools and technologies that could improve our platform’s performance.

**Administrative Support and Coordination**:

- Provide direct administrative support to the management, including scheduling, correspondence, and document management.
- Organize and maintain digital files and records related to e-commerce operations for easy access and reference.

**What We Offer**:

- Opportunity to work with a fast-growing e-commerce brand and an entrepreneur with diverse interests.
- Remote work flexibility, but we require you to come to our office in Saldanha from time to time
- A collaborative and open-minded work environment, promoting growth and learning.
- At least 2 years of experience as an Executive Assistant, Virtual Assistant, or similar role.
- Exceptional organizational skills and attention to detail.
- Trustworthy with sensitive information and able to maintain confidentiality.
- Growth mindset, curious, and open to learning new things.
- Excellent written and verbal communication skills in English.
- Familiarity with AI tools like ChatGPT. Open to adopting new no-code solutions and modern cloud apps.
- Experience with tools like Shopify, Shipstation, Gorgias, and GMC is a plus.

**Job Types**: Full-time, Contract

**Salary**: 10.00€ - 15.00€ per hour

Expected hours: 40 per week

Ability to commute/relocate:

- Lisboa, Distrito de Lisboa: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- executive assistant: 2 years (preferred)