Customer Service Agent Portuguese and English

7 meses atrás


Porto, Portugal timeframe Tempo inteiro

**We are looking for Portuguese and English speaking Customer Service Agents to join our team in Matosinhos.**

**Your duties**:

- Documentation of customer concerns
- Providing price and product information
- Processing customer complaints and troubleshooting
- Maintain customer satisfaction & loyalty

**Your skills**:

- Good communication skills in Portuguese and English (fluent)
- Good written skills
- Soft skills & politeness
- Familiarity with computers and MS Office
- Work experience in Customer Service will be considered as advantage

**Your experience at timeframe starts with a training at our office in Matosinhos and comes with many benefits**:

- Competitive monthly salary, two extra salaries per year & performance bonuses
- Paid training and coaching by our instructors
- Career development opportunities never end
- Complimentary fruit and water free of charge



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