Collections Specialist

6 meses atrás

Lisboa, Portugal BitSight Tempo inteiro

Bitsight is a cyber risk management leader transforming how companies manage exposure, performance, and risk for themselves and their third parties. Companies rely on Bitsight to prioritize their cybersecurity investments, build greater trust within their ecosystem, and reduce their chances of financial loss.

Built on over a decade of technological innovation, its integrated solutions deliver value across enterprise security performance, digital supply chains, cyber insurance, and data analysis.
- We invented the cyber ratings industry in 2011
- Over 3000 customers trust Bitsight
- Over 750 teammates are dispersed throughout Boston, Raleigh, New York, Lisbon, Singapore, Argentina, and remote

**Responsibilities**:- Answer incoming customer calls regarding billing and payment issues. Assist customers with disputes and inquiries and reconcile payment history.- Identify areas of opportunity for optimizing results and improving the collections process.- Provide to management regular updates and reporting of collections efforts.- Assist the team with onboarding in customer vendor portals (ARIBA, Coupa, etc). Upload invoices to the same.- Learn to process orders and invoice in NetSuite so as to assist the team in high volume times.

Experience/skills:
- Excellent written and verbal communication skills combined with analytical and problem-solving skills.- Prior experience in collections, credit or AR required (2 to 3 years)- Demonstrated ability to multi-task and work in a fast-paced environment.- Flexibility and ability to adapt to business needs.- Goal oriented team player- Experience with Salesforce, NetSuite, and YayPay a plus.- Associate or Bachelor's degree preferred

Diversity. Bitsight is proud to be an equal opportunity employer. This means we do not tolerate discrimination of any kind and are committed to providing equal employment opportunities regardless of your gender identity, race, nationality, religion, sexual orientation, status as a protected veteran, or status as an individual with a disability.

Open-minded. If you got to this point, we hope you’re feeling excited about the job description you just read. Even if you don’t feel that you meet every single requirement, we still encourage you to apply. We’re eager to meet people that believe in Bitsight’s mission and can contribute to our team in a variety of ways.

Additional Information for United States of America Applicants:
Qualified applicants with criminal histories will be considered for employment consistent with applicable law.

This position may be considered a promotional opportunity pursuant to the Colorado Equal Pay for Equal Work Act.

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