Collections Specialist Lead
1 semana atrás
At Buscojobs Portugal, we are seeking a highly skilled and experienced Collections Specialist to join our team. The successful candidate will be responsible for managing customer/account queries to ensure sales ledger balances are clean on customer accounts.
The ideal candidate will have a degree in Business, Finance, Economics or similar preferred but not essential, and desirable experience as a collections specialist or in the Order to Cash process.
We offer a competitive salary of €45,000 - €60,000 per annum, depending on experience, and a dynamic work environment with opportunities for growth and development.
In this role, you will be responsible for:
- Stratifying collection activities to maximize cash receipts;
- Successfully managing due and overdue balances on customer accounts, maximizing On Time Payment for all Customers;
- Notifying of uncollectable debt risks & mitigating where possible;
- Focusing on Customer Service, ensuring good communication levels to identify and resolve problems on customer accounts;
- Investigating historical data for each debt;
- Finding and contacting clients to ask about their overdue payments;
- Taking actions to encourage timely debt payments;
- Working closely with the sales team to resolve disputes;
- Identifying queries and working on resolutions with billing;
- Updating accounts with records and collection efforts;
If you have excellent problem-solving and reasoning skills, excellent communication skills - Fluent in French and English, and are comfortable working under pressure and with targets, we encourage you to apply for this exciting opportunity.
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