Collections Specialist Lead

1 semana atrás


Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro

At Buscojobs Portugal, we are seeking a highly skilled and experienced Collections Specialist to join our team. The successful candidate will be responsible for managing customer/account queries to ensure sales ledger balances are clean on customer accounts.

The ideal candidate will have a degree in Business, Finance, Economics or similar preferred but not essential, and desirable experience as a collections specialist or in the Order to Cash process.

We offer a competitive salary of €45,000 - €60,000 per annum, depending on experience, and a dynamic work environment with opportunities for growth and development.

In this role, you will be responsible for:

  • Stratifying collection activities to maximize cash receipts;
  • Successfully managing due and overdue balances on customer accounts, maximizing On Time Payment for all Customers;
  • Notifying of uncollectable debt risks & mitigating where possible;
  • Focusing on Customer Service, ensuring good communication levels to identify and resolve problems on customer accounts;
  • Investigating historical data for each debt;
  • Finding and contacting clients to ask about their overdue payments;
  • Taking actions to encourage timely debt payments;
  • Working closely with the sales team to resolve disputes;
  • Identifying queries and working on resolutions with billing;
  • Updating accounts with records and collection efforts;

If you have excellent problem-solving and reasoning skills, excellent communication skills - Fluent in French and English, and are comfortable working under pressure and with targets, we encourage you to apply for this exciting opportunity.



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