Senior Financial Collections Specialist

2 semanas atrás


Lisboa, Lisboa, Portugal Hiscox Tempo inteiro
About Hiscox

Hiscox is an international insurer specializing in luxury goods and property, as well as high-end professional insurance. With a strong focus on risk management, we empower individuals and businesses to pursue their goals with confidence.

Job Overview

This role offers an exciting opportunity to join our Credit Control team and play a vital part in shaping our approach and processes. As a Senior Financial Collections Specialist, you will be responsible for overseeing the day-to-day reconciliation of cash received from various binding authority agent accounts and brokers.

Key Responsibilities
  • Ensure accurate, timely, and efficient data entry and quality checking of cash receipts, adhering to Hiscox standards, including supporting data cleansing and mass change processing projects;
  • Responsible for premium collections, cheque deposits, direct debits, commissions payments, discounts, and other overpayments;
  • Reconcile discrepancies on client and broker accounts, disburse cash received, assist in recovering and resolving outstanding and overdue debts, and manage relationships with brokers and partners based on the nature of contracts or intermediaries;
  • Deliver exceptional service standards and meet key performance indicators (KPIs);
  • Liaise with internal and external parties to respond to and resolve queries within established deadlines;
  • Distribute monthly statements and correspondence regarding overdue accounts to clients and promptly address any questions with limited complexity;
  • Input regulations into the computer system, handle unpaid accounts, oversee each step of the procedure, and clear outstanding financial movements with limited complexity;
  • Analyze the Ageing report and allocated portfolio;
  • Maintain and develop technical knowledge and expertise, contributing to technical support and best procedural practices;
  • Provide support, mentoring, and guidance when applicable; and participate in the implementation of continuous improvements.
Requirements
  • A graduate degree or a professional qualification in a finance-related field;
  • Minimum 1 year of experience in Credit Control;
  • Proficient in written and spoken English, with Portuguese being a plus;
  • Good mathematical analytical skills and ability to analyze complex data with effective decision making on complex business/technical issues;
  • A positive, can-do attitude, results-driven, with the energy and determination to succeed in a fast-paced environment where timely and high-quality responses are critical to success;
  • Strong writing and editing skills with a keen attention to detail, capable of producing high-quality work under pressure. Ability to prioritize and organize workload to meet tight deadlines;
  • Being patient and respectful towards our clients, coupled with professional firmness and determination in debt recovery;
  • Good Excel and Outlook skills.
Why Join Hiscox?
  • Enjoy a healthy work-life balance with our 35-hour workweek and hybrid working system;
  • Receive competitive compensation, estimated at around €45,000 - €60,000 per annum, depending on qualifications and experience;
  • Take advantage of our comprehensive benefits package, including health insurance, gym allowance, pension plan, and 25 days of annual leave, plus 2 Hiscox Days;
  • Pursue your career development with opportunities for growth, training, and mentorship;
  • Be part of a dynamic and inclusive culture that values diversity, teamwork, and innovation.


  • Lisboa, Lisboa, Portugal Adecco Tempo inteiro

    Adecco Human Resources is currently looking for a highly skilled French Collections Specialist to join their team. As a French Collections Specialist, you will be responsible for maximizing cash receipts through strategic collection activities. Key areas of responsibility include stratifying collection activities, contacting customers regarding overdue...

  • Collections Specialist

    3 semanas atrás


    Lisboa, Lisboa, Portugal Convatec Inc. Tempo inteiro

    Role OverviewAt Convatec, we're committed to delivering trusted medical solutions that enhance the lives of those we touch. As a Collection Specialist, you'll play a vital role in ensuring timely payment from our external customers. This position requires strong analytical skills, excellent communication abilities, and a results-oriented mindset.Key...

  • Collections Specialist

    4 semanas atrás


    Lisboa, Lisboa, Portugal Unit4 Nv Tempo inteiro

    Job Overview:Unit4 is a cloud leader in people-based ERP, empowering organizations with innovative software solutions. As a Collections Specialist, you will play a crucial role in ensuring sales ledger balances are clean and maximizing cash receipts.Key Responsibilities:Manage customer/account queries to ensure accurate sales ledger balances.Stratify...


  • Lisboa, Lisboa, Portugal Convatec Inc. Tempo inteiro

    About Convatec Inc.Convatec Inc. is a global leader in medical products and technologies, dedicated to improving the lives of millions through innovative solutions for chronic conditions. Our team is united by a promise to be forever caring, driving us to deliver high-quality products and services that make a real difference in patients' lives.Our...


  • Lisboa, Lisboa, Portugal Innowave Tempo inteiro

    Innowave seeks a highly skilled Senior Financial Analyst to support our Finance team. This individual will play a crucial role in maintaining the accounting process within our organization.Responsibilities include:Taxation Expertise: Apply advanced tax knowledge to resolve complex problems and provide tailored solutions.Accounting Documentation: Classify and...


  • Lisboa, Lisboa, Portugal Phiture Tempo inteiro

    About the RoleWe are seeking a Senior Financial Automation Specialist to join our Finance Process and System team. This is an excellent opportunity for professional development in a new tailored organization for Siemens Energy business.


  • Lisboa, Lisboa, Portugal Edp Pt Tempo inteiro

    Edp Pt is a leading energy company with a strong presence in the global market. Our commitment to sustainability and renewable energy has earned us recognition as a top employer.We are currently seeking a Senior Financial Management Specialist to join our team in Lisbon, Portugal. This role will be responsible for managing financial operations, ensuring...


  • Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro

    Job OverviewWe are seeking a highly skilled Senior Financial Operations Specialist to join our team in Siemens Global Business Services (GBS). This role will be part of our Opportunity-to-Cash business line, which provides transactional and digital services to external customers.


  • Lisboa, Lisboa, Portugal Essity Ab Tempo inteiro

    At Essity Ab, we're looking for a diligent Financial Operations Specialist to join our team. This role is a great opportunity for professionals eager to start their careers in finance, working closely with our DACH region Accounts Receivable team in Lisbon.About the RoleThis role involves handling essential financial tasks, ensuring smooth operations, and...


  • Lisboa, Lisboa, Portugal Bosch Group Tempo inteiro

    Company OverviewBosch Service Solutions, a leading provider of customer experience, mobility, and monitoring solutions, is seeking a highly skilled Financial Controller Specialist to join their team in Lisbon.Salary Range: €60,000 - €80,000 per annum (dependent on experience)Job Description:We are looking for a talented financial professional to play a...

  • Senior Financial Specialist

    4 semanas atrás


    Lisboa, Lisboa, Portugal Capgemini Tempo inteiro

    Your Role: As a Senior Financial Specialist at Capgemini, you will serve as a liaison between borrowers and lenders in the lending process. Your primary responsibility will be to assess loan applications, determine eligibility, and ensure timely and efficient loan processing.Your Profile: A Bachelor's degree in Management, Accounting, or Finance is required....


  • Lisboa, Lisboa, Portugal ALTER SOLUTIONS Tempo inteiro

    About the RoleWe are seeking a highly skilled and experienced Senior Financial Project Specialist to join our team at ALTER SOLUTIONS. This is an exciting opportunity for a professional with expertise in financial project management, accounting, and technical skills to contribute to the success of our organization.Job DescriptionThe Senior Financial Project...


  • Lisboa, Lisboa, Portugal Nido Living Tempo inteiro

    We are seeking a highly organized and detail-oriented Senior Financial Analyst to join our dynamic team in the Real Estate sector. The ideal candidate will have experience in real estate or hospitality accounting, strong analytical skills, and working experience preparing financial statements and budgeting processes.Key Responsibilities: • Financial...


  • Lisboa, Lisboa, Portugal Sap Tempo inteiro

    We are looking for a seasoned Financial Cloud Transformation Specialist to join our EMEA Public Cloud team in Portugal. As an experienced SAP S/4HANA Finance Consultant, you will be responsible for leading senior advisory engagements with customers and internal SAP teams.About the RoleThis is a unique opportunity to work in a senior capacity as a Finance...


  • Lisboa, Lisboa, Portugal InnoWave Tempo inteiro

    Job SummaryWe are seeking an experienced Senior Financial Operations Specialist to join our Finance team at InnoWave. The ideal candidate will have a strong background in financial operations, excellent analytical skills, and the ability to work effectively in a team environment.Key Responsibilities:Process client invoices and suppliers invoices efficiently...


  • Lisboa, Lisboa, Portugal Convatec Inc. Tempo inteiro

    Unlock Your Potential at Convatec Inc.We are seeking a highly motivated Collections Operations Specialist to join our team. As a key member of our revenue operations team, you will play a critical role in driving business growth and improving customer satisfaction.About the Role:In this dynamic position, you will be responsible for managing customer...

  • Risk Specialist

    Há 1 mês


    Lisboa, Lisboa, Portugal Western Union Tempo inteiro

    Role OverviewAs a Risk Specialist - Credit & Collections, you will be responsible for operating within the Credit & Collections team of highly motivated, business-oriented professional risk specialists. This team controls the whole credit and payments cycle in Germany and Austria. Your primary goal will be to build effective business relationships with our...

  • Collections Consultant

    4 semanas atrás


    Lisboa, Lisboa, Portugal Unit4 Nv Tempo inteiro

    Job Title: Collections ConsultantJob Summary: We are seeking a skilled Collections Consultant to join our team at Unit4 Nv. As a Collections Consultant, you will be responsible for managing customer queries, ensuring sales ledger balances are clean, and maximizing cash receipts.Key Responsibilities:Manage customer/account queries to ensure sales ledger...


  • Lisboa, Lisboa, Portugal Michael Page Portugal Tempo inteiro

    Job Title: Senior AP Accountant SpecialistAbout the Role:We are seeking a highly skilled Senior AP Accountant Specialist to join our team at Michael Page Portugal. As a key member of our finance team, you will be responsible for processing inflows of payable invoices, managing vendor accounts, and ensuring accurate financial information.Key...


  • Lisboa, Lisboa, Portugal Indie Campers Tempo inteiro

    Job OverviewWe are seeking a highly skilled Senior Financial Operations Specialist to join our Finance team at Indie Campers.SalaryThe estimated salary for this position is €45,000 - €60,000 per year, depending on experience.Job DescriptionAs a Senior Financial Operations Specialist, you will play a crucial role in overseeing the company's financial...