Collections Consultant
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Job Title: Collections Consultant
Job Summary: We are seeking a skilled Collections Consultant to join our team at Unit4 Nv. As a Collections Consultant, you will be responsible for managing customer queries, ensuring sales ledger balances are clean, and maximizing cash receipts.
Key Responsibilities:
- Manage customer/account queries to ensure sales ledger balances are clean and accurate.
- Stratify collection activities to maximize cash receipts and reduce delinquencies.
- Successful management of due and overdue balances on customer accounts, maximizing On Time Payment for all customers.
- Notify of uncollectable debt risks and mitigate where possible.
- Foster excellent communication levels to identify and resolve problems on customer's accounts.
Requirements:
- Degree in Business, Finance, Economics or similar preferred but not essential.
- Desirable experience as a collections specialist or Order to Cash process.
- Good problem-solving and reasoning skills.
- Excellent communication skills - Fluent in French and English.
- Comfortable to work under pressure and with targets.
- Customer oriented.
About Us: Unit4 Nv is a leading provider of enterprise software solutions. We are committed to delivering innovative solutions that meet the evolving needs of our customers.
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