Property Care Assistant Porto

4 semanas atrás

Porto, Portugal Lovelystay Tempo inteiro

**Sou uma empresa**:Lovelystay
Optylon krea is our real estate development and investment management firm. With two decades of industry leadership, we have managed assets worth €1.8 billion representing over 1 million square meters across Portugal and Turkey. We also act as strategic investment advisors for risk capital funds with €200 million equity in Portugal. Ando Living is our premium serviced-residences brand, the emerging powerhouse in hospitality. Our architects infuse organic elegance into each Ando Living property, equipping them with the finest amenities and the market's best. Being guest centric, we deliver unparalleled living experiences to our international guests. With 10 buildings in Portugal and Turkey, and more under construction, we are expanding our unique European hospitality network to the most vibrant cities like Madrid, Paris, and London. We have managed over 150,000 bookings, welcomed 400,000 guests, and generated more than €40m revenues for our property owners. Currently operating 1,200 apartments, we are on track to amplify our portfolio to 5,000 apartments across EMEA in the coming years. LovelyStay,the hospitality arm of Optylon Krea, is a market leading tech oriented short-term rental property manager. We have built an innovative and unique digital platform and algorithm, enabling us to deliver the most cost & time-effective and pleasant experience to both our property owners and guests. We, at LovelyStay, are focused on offering a friendly and quality lodging service to our beloved guests. We look for talented people who have a passion for customer satisfaction and high-end service. Do you dream working in Tourism related area in a friendly environment focused on quality? If yes you are, for sure, the person we are looking for Responsibilities: - To ensure company-set standards across the managed properties;
- To facilitate communication with different suppliers such as housekeeping and internal teams, to guarantee the best possible outcome for every reservation;
- To ensure VIP guest relations communication;
- To verify and assert the good condition of the units managed by the company;
- Proactively contribute in the development of optimised processes across the Operational departments;
- Support in the preparation of periodic improvement reports for the properties managed by the company;
**Requisitos** : What we are Looking For: - Academical background in Tourism or Hospitality area;
- English fluency (others will be a plus);
- Soft Skills: client oriented multitasking, capacity to work with stress situations, autonomous, proactive, detailed and flexible.

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