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Airline Customer Advisor
2 semanas atrás
Do you speak German and have a passion for traveling? Catch this opportunity to empower your technical skills and gain privileged know-how of the travel industry by working for a well known airline in Lisbon. You will be responsible to provide a friendly and professional customer service in your language.
**German-speaking Airline Reservations Advisor**:
**The company**:
This airline has changed the way people travel. They started 25 years ago, they operate domestic and international scheduled services on over 1,000 routes in more than 30 countries.
** Your Profile**:
- You are **proficient in German** and fluent in English B2
- You have excellent interpersonal and communication skills
- You are able to work in rotating shifts
- You are an EU resident, or you have a valid work permit
- Experience in GDS tools is nice to have, but not mandatory
**✨ Your Responsibilities**:
- Manage customers’ bookings
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken
**❤️ **Benefits**:
- **Competitive salary (14 payments per year) + Performance bonus**:
- Health insurance
- **Relocation package including accommodation in a shared flat and flight reimbursement**:
- Work in a nice central office in Lisbon
- Discounts in local businesses, events, and much more
- International career opportunities
- Work on-site office in Lisbon
- **Signing Bonus
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