Cash Collection Specialist Polish Speaker

6 meses atrás

Porto, Portugal Klöckner Pentaplast Tempo inteiro

The Company

kp is a globally recognised leader in the packaging and specialty film industry, renowned for its unwavering commitment to sustainability and innovation. The need to act on climate change has never been clearer so we incorporate sustainability into everything we do by #InvestingInBetter - creating innovative products that enhance product protection, shelf life and contribute to reducing the overall carbon footprint.

At kp, we are passionate about ensuring our customers' satisfaction, and we strive to achieve this goal by focusing all our efforts on meeting their evolving needs. Our dedication to drive a positive change in the packaging industry with a focus on quality and sustainability has earned us a reputation as a trusted partner for businesses worldwide.

**Purpose of the job**:
Processing collection and dunning activities in Accounts Receivable (AR) in the Shared Service Centre (SSC).

**Tasks and responsibilities**:
Support of individual customer / customer group within accounts receivable;
Supervision of payment behaviour and dunning process;
Review customer payment status, coordinate and conduct distribution of reminder mails as well as collection calls;
Post individual value adjustment;
Process orders on hold;
Collaborate with sales and operations management to address and clarify payment issues;
Negotiate customer disputes to resolution and document root cause;
Be a backup of other team members, as required;
Ensure compliance with all internal and external accounting standards, laws and regulations, policies and procedures;
Follow kp Business Services policies and rules, including travel and expenses;
Ensure a proper documentation of work procedures is kept up to date, namely, in accordance with Standard Process Model;
**General responsibilities**: support in the preparation of financial statements prepare and analyse Ageing Reports and Reporting; maintenance and analysis of customers’ accounts;participation in project work; provide support related to annual and interim audits.

**Leadership**:
Team player;
Review work performed by Junior & Cash Collection Specialists and provide training;
Work effectively with people from all backgrounds, promoting inclusion and respect for diversity;
Build Trust and Partnerships;
Treat sensitive and/or confidential information appropriately.

**Knowledge**:
Good knowledge of IFRS;
Good knowledge of regulatory environment for credit and collection procedure.

**Functional/Technical Skills**:
Bachelor degree in Accounting, Finance or similar field;
Good knowledge of Polish and English;
Proficiency in ERP systems and MS Office;
Strong Team Work skills

Good analytical and Organisation skills;
Effective business writing and professional communication skills;
Ability to work in an international global work environment.

**Experience**:
3+ years of professional experience in finance and accounting or equivalent;
Experience in cash collection;
Experience within a Shared Service Centre environment and transition.

**Competencies**:
**Costumer Focus**: internal & external client, excelent service oriented.

**Collaboration**: accountability, integrity and ethical values.

**Communication**: emotional intelligence; assertiveness; resilience.

**Continuous improvement**: open mind, curiosity, change orientation, efficient solution oriented, creativity, flexibility.

**High work standards**:, independent, systematic and quality oriented way of working, result driven.

At kp, Diversity, Equity and Inclusion is vital to our global success. We welcome applicants from all identities, ideas, perspectives and experiences and encourage people from underrepresented backgrounds to apply. We aim to create an inclusive culture where our employees feel empowered to play to their strengths and see themselves reflected in the organization without regard to race, gender, religion, national origin, age, veteran status, disability, sexual preference, marital status, or inclusion in any other protected class.

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