Accounting Assistant

2 semanas atrás

Oeiras, Portugal Thales Tempo inteiro

Location: Paço de Arcos, Portugal

In fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible.

Thales Portugal is a Competence Centre of the Thales Group, whose mission is to integrate and develop solutions and products for Thales projects worldwide. Having around 220 specialized human resources Thales Portugal has a strong capability to design, develop, and deploy systems and services efficiently in the Defence, Security (Critical Information Systems, Critical Infrastructure and Banking) and Transportation markets.

Thales Business Support Services (TBSS) is as a Shared Service Center for Thales Group by serving a number of countries for various key tasks associated to finance and accounting processes.

**About the Job**

As O2C Credit Collector you will have the exposure and understanding of the O2C (Order to Cash) end-to-end process/full cycle (overview).

You will be responsible for assisting in day-to-day Credit & Collections tasks in compliance with TBSS procedures and work instructions such as:

- Accounts Receivable Ledger management (> 300 customers)
- Addressing and resolving internal/external client disputes.
- Customer account reconciliation
- Monthly reporting and status on 60+ debtors

You will be integrated in a young and dynamic multicultural environment and contact with people from other countries on a daily basis. You will be able to learn on-the-job while contributing with your knowledge.

**About You**

Ideally you have a degree in Accounting, Management, Economics (or in a similar area).

Experience in a Shared Service environment, customer service functions, debt collections or knowledge in general accounting is a plus.

You have critical thinking skills, a problem-solving oriented mindset and outstanding interpersonal skills.

As you will be dealing with customers and conducting regular meetings, confidence, excellent communication and customer service skills as well as negotiation skills, are essential for this role.

General business knowledge, experience working in a deadline-driven environment and the ability to navigate through an organization at different levels is required.

You are able to show us good organizational skills, responsibility and function under mínimal supervision.

Proficiency in MS Office, specifically Excel.

We expect you to have an English level minimum B2.

**Key Responsibilities and Tasks**:

- Drive timely collection by following up on overdue invoices with customers.
- Work closely with the customer and other finance teams to resolve the causes of non-payment;
- Update account status & keep detailed notes about collections actions.
- Assess & support the credit risk review on regular basis.
- Analysis & release of orders on hold.
- Customer account reconciliation
- Regular communication with management/sales to develop collection action plans.
- Adhoc tasks as requested

**Principal Relationships**:

- O2C Team Leader / Transactional Manager
- Cash Application;
- Customer Service
- Business Unit Finance teams
- 3rd party Customers

**Essential Skills**
- Excellent verbal & written communication skills
- Problem Solving Oriented
- Excellent customer service skills
- Proactivity & Resilience
- Deadline Oriented

**Values & Behaviours**:

- Customer Focus
- Collaborative Posture
- Innovation
- Continuous improvement

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