Social Media Support Agent
3 semanas atrás
**Experience the power of a game-changing career**
Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.
If you’re looking to grow and be inspired, as a **Support Agent in Braga and Porto, Portugal (On-Site)** you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency & customer journey improvement.
**Career growth and personal development**
We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. At Concentrix, there’s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.
**What you will do in this role**
As a Support Advisor, you will:
- Respond promptly to customer inquiries and comments on a social media platform
- Provide accurate and helpful information to resolve customer issues or answer questions.
- Handle complaints and negative feedback professionally, striving to resolve issues to the customer's satisfaction.
- Escalate complex or unresolved issues to the appropriate departments, such as technical support or management, while following up to ensure resolution.
**Your qualifications**
Concentrix is a great match if you:
- Have a high level of Romanian (written and oral) and fluency in English (B2)
- Have excellent communication and active listening skills
- Have the ability to identify customers' needs and propose fast solutions
- Have In-depth knowledge and understanding of social media platforms
If you feel you don’t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it’s this or another role.
**What’s in it for you**
In this role, we offer benefits that help you support your unique lifestyle:
- Full-time with indefinite contracts (negotiable depending on your experience and our client's needs)
- Competitive salary and performance bonus
- Central location in Braga and Porto, Portugal
- Bring-a-friend (referral) bonus opportunities
- Full paid training on the company and the project you'll be working on
- Career development programs, specialized courses, and language classes
**Experience the best version of you**
**Concentrix is an equal-opportunity employer**
**Eligibility to work**
In accordance with Portugal’s law, only applicants who are legally authorized to work in Portugal will be considered for this position.
**#PTinLX**
Idioma:
- Romanian (obrigatório)
-
Support Agent
3 semanas atrás
Braga, Portugal Webhelp France Tempo inteiroExperience the power of a game-changing career Are you looking for what's next? We're a global technology and services leader that powers the brands of the future. We help well-known brands - the ones you use every day - improve their businesses with technology and integrated solutions, in over 70 countries. And we're proud to be recognized with awards such...
-
Global Social Media Expert
Há 1 mês
Braga, Portugal Nestlé Sa Tempo inteiroAbout usNestlé Business Services (NBS) is at the heart of the Nestlé Group. We provide Supply Chain, Financial, HR, Digital & social media, CRM, and Consumer Engagement services to enable Nestlé to engage with millions of consumers worldwide. We are a multicultural and diverse team of professionals. We are passionate about digital innovation and driving...
-
Global Social Media Expert
Há 1 mês
Braga, Portugal Nestlé Sa Tempo inteiroAbout us Nestlé Business Services (NBS) is at the heart of the Nestlé Group. We provide Supply Chain, Financial, HR, Digital & social media, CRM, and Consumer Engagement services to enable Nestlé to engage with millions of consumers worldwide. We are a multicultural and diverse team of professionals. We are passionate about digital innovation and driving...
-
Global Social Media Expert
Há 1 mês
Braga, Portugal Nestlé Sa Tempo inteiro.About us Nestlé Business Services (NBS) is at the heart of the Nestlé Group. We provide Supply Chain, Financial, HR, Digital & social media, CRM, and Consumer Engagement services to enable Nestlé to engage with millions of consumers worldwide. We are a multicultural and diverse team of professionals. We are passionate about digital innovation and driving...
-
Global Social Media Expert
4 semanas atrás
Braga, Portugal Nestlé Sa Tempo inteiro.About usNestlé Business Services (NBS) is at the heart of the Nestlé Group. We provide Supply Chain, Financial, HR, Digital & social media, CRM, and Consumer Engagement services to enable Nestlé to engage with millions of consumers worldwide. We are a multicultural and diverse team of professionals. We are passionate about digital innovation and driving...
-
Social Media Manager
Há 1 mês
Braga, Portugal Decisões E Soluções Tempo inteiroA DS Braga Centro, uma agência de referência nas áreas de mediação imobiliária, intermediação de crédito e seguros, está à procura de um Social Media Manager talentoso para integrar a sua equipa dinâmica. Responsabilidades: Desenvolver e implementar estratégias de marketing digital nas redes sociais. Criar e gerir conteúdos atraentes e...
-
Social Media Manager
Há 1 mês
Braga, Portugal Decisões E Soluções Tempo inteiroA DS Braga Centro, uma agência de referência nas áreas de mediação imobiliária, intermediação de crédito e seguros, está à procura de um Social Media Manager talentoso para integrar a sua equipa dinâmica.Responsabilidades:Desenvolver e implementar estratégias de marketing digital nas redes sociais.Criar e gerir conteúdos atraentes e relevantes...
-
Social Media Manager
3 meses atrás
Vila Nova de Gaia, Portugal CrunchEquation Tempo inteiroSocial Media Profile Work in the Creative Department, creating social media posts and campaigns, monitoring post analytics, and aligning digital marketing strategies across various networks. This role requires a dynamic individual who is adept at using social media platforms, has strong analytical skills, and can effectively communicate and manage time. A...
-
Community & Social Media Specialist
4 meses atrás
Braga, Portugal MKTalent Tempo inteiroA MKTalent está a recrutar para um cliente sediado em Braga, um Community & Social Media Specialist. **Principais Responsabilidades**: - Execução da estratégia de comunicação da marca nas redes sociais Facebook, WhatsApp, Instagram e LinkedIn; - Criação, redação e publicação de conteúdos cativantes nas redes sociais; - Criação de comunidade...
-
Social Media And Localization Manager Cis
4 semanas atrás
Braga, Portugal Values Value Tempo inteiroWhat are you working on? Genres: Shooter Platforms: Mobile, iOS, Android For which tasks (responsibilities)? Localization : Adapt in-game content, social media posts, and marketing assets for the CIS region, ensuring cultural relevance and linguistic accuracy. Content Creation & Publishing : Develop and publish engaging content tailored for the CIS region's...
-
Produtor de conteúdo
2 semanas atrás
Vila Nova de Gaia, Portugal zerozero.pt Tempo inteiroMercado aberto! A janela para reforços ainda está aberta. Procuramos Social Media/Produtor de Conteúdo para fazer parte do projeto oGol (ogol.com.br), capaz de planejar e implementar estratégias para redes sociais do site, assim como se integrar a equipe de produção de conteúdo s, com foco no mercado brasileiro. Perfil – Formação em Comunicação...
-
French Customer Support Agent
4 semanas atrás
Braga, Portugal Cross Border Talents Tempo inteiroAre you passionate about costumer support ? Would you like to join one of the top BPO companies in Braga? Our client is a global leader and one of the biggest companies in Portugal.Your mission as a customer support agent is to support their activities offering the best quality service to their customers, while working with prestigious worldwide brands.Your...
-
Agente De Viagens
1 semana atrás
Braga, Portugal Logtrans Tempo inteiroAgente de ViagensCadastre-se para se candidatar ao cargo de Agente de Viagens na empresa LOGTRANS.SalárioR$1.001,00 por mês - R$2.000,00 por mês. Esta faixa salarial foi fornecida pela LOGTRANS. Seu salário real será baseado nas suas competências e experiência; fale com o recrutador para saber mais.ResponsabilidadesAtendimento ao clienteVendas de...
-
Social Media Manager
Há 1 mês
Braga, Portugal Decisões e Soluções Tempo inteiro**Responsabilidades**: - Desenvolver e implementar estratégias de marketing digital nas redes sociais. - Criar e gerir conteúdos atraentes e relevantes para diferentes plataformas. - Monitorizar e analisar o desempenho das campanhas nas redes sociais. - Identificar tendências e oportunidades para aumentar o engajamento. - Colaborar com as equipas de...
-
Agente De Viagens
1 semana atrás
Braga, Portugal Logtrans Tempo inteiroAgente de Viagens Cadastre-se para se candidatar ao cargo de Agente de Viagens na empresa LOGTRANS. Salário R$1.001,00 por mês - R$2.000,00 por mês. Esta faixa salarial foi fornecida pela LOGTRANS. Seu salário real será baseado nas suas competências e experiência; fale com o recrutador para saber mais. Responsabilidades Atendimento ao cliente Vendas...
-
Agente De Viagens
Há 6 dias
Braga, Portugal Logtrans Tempo inteiroAgente de Viagens Cadastre-se para se candidatar ao cargo de Agente de Viagens na empresa LOGTRANS .Salário R$1.001,00 por mês - R$2.000,00 por mês. Esta faixa salarial foi fornecida pela LOGTRANS. Seu salário real será baseado nas suas competências e experiência; fale com o recrutador para saber mais.Responsabilidades Atendimento ao clienteVendas de...
-
French Customer Support Agent
4 semanas atrás
Braga, Portugal Cross Border Talents Tempo inteiroAre you passionate about costumer support ? Would you like to join one of the top BPO companies in Braga? Our client is a global leader and one of the biggest companies in Portugal.Your mission as a customer support agent is to support their activities offering the best quality service to their customers, while working with prestigious worldwide brands.Your...
-
French Customer Support Agent
3 semanas atrás
Braga, Portugal Cross Border Talents Tempo inteiroAre you passionate about costumer support ? Would you like to join one of the top BPO companies in Braga? Our client is a global leader and one of the biggest companies in Portugal.Your mission as a customer support agent is to support their activities offering the best quality service to their customers, while working with prestigious worldwide brands.Your...
-
Senior Customer Support Agent
3 meses atrás
Braga, Portugal HireOn Ltd Tempo inteiroHireOn Ltd. Recruitment is working with a leading multinational technology BPO business which is looking to recruit a Turkish-speaking Customer Support Agent for their offices in Lisbon. Position: Customer Support Agent Location: Lisbon, Portugal Employment type: Full-time Remuneration: 22 000 - 25000 euro grossyear **DUTIES AND RESPONSIBILITIES**: -...
-
Customer Support Agent
3 meses atrás
Braga, Portugal HireOn Ltd Tempo inteiroHireOn Ltd Recruitment is working with a leading multinational technology business that is looking to recruit a German-speaking Customer Support Agent for their office in Lisbon. The successful employee would support customers who own a premium membership of a streaming platform. Position: Customer Support Agent Location: Lisbon (Santos),...