French Speaking Customer Advisor Start 28/8
4 meses atrás
**Home Appliances products (Start either 28/8 or 02/09)**
Global leader in home appliances that are based on deep consumer insight and developed in close collaboration with professional users. All product development in the Group is based on in-depth consumer insight. By performing an extensive number of interviews and home visits, our company acquires understanding of consumer needs and behavior in the use of various household appliances. Based on this information, we develop solutions that simplify the everyday lives of consumers. The Group has also increased its culinary expertise to enable the creation of more innovative products for food preparation, food preservation and cleaning.
Key Responsibilities: giving customers a correct, polite, and friendly reception according to relevant Quality Guidelines and quality KPIs; providing consumers with most appropriate information and correct solution, aligned with customer query and according to Buyer’s procedures and processes; adding sales whenever possible, suiting both the company and customer needs; operate and drive continuous improvements in all aspects of operations.
**Salary**: 895 euro x 14 months (option to be paid more monthly x 12 months) + 100 performance bonus x 12 months + transport allowance 20 euro + meal allowance around 150 euro (7.23 per working day)
**There is a Welcome Bonus of 2000 euro (paid 500 euro per each 3 months of employment)**
Work hours: Monday to Saturday (5 days within those days and Sunday always off) 7am-7pm (shifts)
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