Customer Service Advisor

6 meses atrás


Lisboa, Portugal Cross Border Talent Tempo inteiro

We're looking for French speaking Customer Service Advisors to join our client's team in the beautiful Portugal

**What you'll do**:
Give accurate, valid and complete information by using the right procedures;
Be the owner of the customer query and ensuring a timely resolution and response;
Build meaningful relationship, answering customers questions in a courteous, friendly, and professional manner;
Meet and exceed our customer service quality goals, compliance regulations and productivity targets;
Create amazing customer experience that people value and we are proud of;
Be responsible to follow the direction of management and provide feedback

**What's the offer**:
Health Coverage and Private Health Care.

Attractive Salary package with performance bonus.

**What we're looking for**:
French C2

English B2

Ability to resolve customer concerns and create a seamless customer experience.

Self Sufficient & confident in troubleshooting basic technical issues related to Connectivity, Systems & Devices.

Ability to walk customers through complex procedures from start to finish.

EU Citizenship / Ressidence card / Manifest of interest (some clients)


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