Customer Service Advisor

3 semanas atrás


Lisboa, Lisboa, Portugal Catawiki Tempo inteiro

At Catawiki, our customers are the heart of everything we do. As a Customer Service Advisor, you will be the first point of contact for our buyers and sellers, resolving complex challenges and managing disputes in a timely and professional manner.

What's the role all about?

You will be the voice of Catawiki, ensuring that every customer interaction is a positive one. This means you'll be communicating with customers via email, phone, and social media, providing solutions to their queries and resolving any issues that may arise.

What skills do you need?

To be successful in this role, you'll need excellent communication skills, both written and verbal. You'll also need to be analytical and able to think critically, as well as being patient and empathetic when dealing with customers.

What's in it for you?

As a Customer Service Advisor, you'll have the opportunity to work in a dynamic and fast-paced environment, where no two days are ever the same. You'll be working with a diverse team of Catawikians, and will have the chance to develop your skills and progress your career.

What's the work-life balance like?

While we do ask that you are available to work 40 hours per week, we also offer a range of benefits to help you achieve a healthy work-life balance. These include a competitive salary, health insurance, and a work-from-home allowance.

Why choose Catawiki?

At Catawiki, we're passionate about creating a workplace that is inclusive, diverse, and supportive. We believe in empowering our employees to be their best selves, and offer a range of opportunities for growth and development.



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