Dutch Customer Service Advisor Role in Lisbon

3 semanas atrás


Lisboa, Lisboa, Portugal City Job Offers Tempo inteiro

Customer Service Role Overview

We are seeking a highly skilled Dutch speaker to join our Customer Delight Team in Lisbon, Portugal. As a Customer Service Advisor, you will be responsible for providing exceptional support to our clients via phone, email, and live chat.

Your Key Responsibilities

  • Process requests from new and existing clients, providing timely and effective solutions
  • Independently and proactively address client concerns, ensuring their needs are met
  • Advise, train, and support clients before and after service purchases, enhancing their overall experience
  • Resolve technical problems and answer questions about services and products

Your Profile

  • You are fully proficient in Dutch and fluent in English (B2)
  • You are available to work a rotational shift, Monday to Sunday
  • You have a passion for social media and excellent communication skills

Benefits

  • Paid training and development opportunities
  • Renewable work contract with an initial duration of 6 months
  • Private health insurance and a comprehensive relocation package
  • Free Portuguese language courses, sports activities, and other benefits

About Lisbon

Lisbon, Portugal's vibrant capital city, offers a unique blend of stunning architecture, a thriving job market, and an affordable lifestyle. As a Customer Service Advisor, you will have the opportunity to experience all that Lisbon has to offer, from its breathtakingly beautiful streets to its relaxed and welcoming community.



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