Dutch Customer Service Advisor Role in Lisbon
Há 5 dias
Customer Service Role Overview
We are seeking a highly skilled Dutch speaker to join our Customer Delight Team in Lisbon, Portugal. As a Customer Service Advisor, you will be responsible for providing exceptional support to our clients via phone, email, and live chat.
Your Key Responsibilities
- Process requests from new and existing clients, providing timely and effective solutions
- Independently and proactively address client concerns, ensuring their needs are met
- Advise, train, and support clients before and after service purchases, enhancing their overall experience
- Resolve technical problems and answer questions about services and products
Your Profile
- You are fully proficient in Dutch and fluent in English (B2)
- You are available to work a rotational shift, Monday to Sunday
- You have a passion for social media and excellent communication skills
Benefits
- Paid training and development opportunities
- Renewable work contract with an initial duration of 6 months
- Private health insurance and a comprehensive relocation package
- Free Portuguese language courses, sports activities, and other benefits
About Lisbon
Lisbon, Portugal's vibrant capital city, offers a unique blend of stunning architecture, a thriving job market, and an affordable lifestyle. As a Customer Service Advisor, you will have the opportunity to experience all that Lisbon has to offer, from its breathtakingly beautiful streets to its relaxed and welcoming community.
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