Sales Support Assistant

3 semanas atrás

Maia, Portugal Nonius Tempo inteiro

About Nonius

18 years of experience in hospitality technology

Nonius provides the most complete Guest Technology solutions portfolio for a contactless Digital Guest Journey. All solutions are built in-house allowing highly integrated and competitive offers.

Our technology solutions serve more than 536,420 rooms worldwide - in Hotels of the most renowned international chains and several of the most emblematic and recognized independent hotels.

We also bring hospitality technology to other markets such as Outdoor, Apartments, Co-living, Healthcare, Maritime and other Sport and Leisure facilities.

Job description/specification

We are looking for a Sales Admin to be part of our team. You will be part of the Sales & Marketing team.

This position is based in the city of Maia in Portugal.

**Responsibilities**:
Orders management
Provide support for the processing of orders to ensure operational efficiency;
Execute the approval process for timely and accurate fulfilment of orders;
Facilitate the management of changes to orders to meet customer requirements;
Provide training on the CRM tool (Pipedrive) for effective management of orders;
Invoicing management
Provide support for invoicing to maintain financial accuracy;
Create proforma invoices to secure transactions and ensure accuracy;
Facilitate the management of changes to invoices to maintain financial accuracy;
Manage credit notes to ensure financial stability and accuracy;
Nonius customer database management
Maintain customer records using the Nonius customer database management system;
Manage customer profiles, including group, brand, site details, maps, and segmentation;
Contracts management
Manage contracts and ensure administrative renewals are completed in a timely manner;
Update contractual prices annually to ensure smooth business operations.

Must have

Bachelor's degree in Sales, Management, or a related field;
Proficient in utilizing productivity tools such as Google Workspace or Microsoft Office;
The ability to meet deadlines;
Strong organizational skills;
Strong attention to detail with a focus on accuracy;
Exceptional customer service skills;
Fluency in the English language.

Nice to have

Previous experience in the hospitality industry and/or technology companies;
Prior experience as a Sales Administrator or in a similar role within a sales department;
Fluency in the French language is a plus.

What's great about the job?

Great team of smart people, in a friendly and open culture
Real responsibilities and autonomy
Expand your knowledge of various countries and regions
Great career opportunity in a fast-evolving Technology company
Contribute to the greater experience of millions of Travellers around the World

Please send your CV in English.

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