Dutch-speaking Customer Advisor for Leading Social

1 semana atrás


Lisboa, Portugal City Job Offers Tempo inteiro

**Dutch-speaking Customer Advisor for leading Social Network**

Are you passionate about social media? Is your first language Dutch? Are you looking for the opportunity to live in Lisbon? Then this offer is for you

**Dutch-speaking Customer Advisor for leading Social Network**

Work with an international team at one of the most popular social network platforms You will help build a better experience for users, helping to find solutions in your language.

**The company**:
This company is the world's hottest platform for short videos on smartphones. Join the team at the trendiest social media app whose mission is to let users record and share videos of their everyday lives, creativity and experiences.

**Your profile**:

- You’re fluent in Dutch
- You are proficient in English (C1)
- You have great communication skills, coupled with empathy
- You are able to work on a shift system from Monday to Friday
- You are EU resident, or you have a valid work permit

**Previous experience in Customer Service is a plus, but not required

***Your responsibilities**:

- Advice and train business customers by solving operational, and product-specific issues
- Identify potential areas for improvement and optimization
- Collaborate with various departments of the company in order to enable smooth communication

**Benefits**:

- Intensive paid-training for all new employees
- Fixed-term, renewable employment contract with an initial duration of 12 months and subsequent extension for a further 12 months
- Possibility of permanent employment after 24 months
- Modern workplace in Lisbon
- Private health insurance from the signature of the employment contract
- International colleagues
- Pick-up from the airport
- Administrative support for your integration in Portugal
- Subsequent reimbursement of flight costs
- Free annual flight home
- Accommodation in a room in a flat in Lisbon
- Free Portuguese courses, water sports, soft trekking and much more



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