Analyst. Business Operations
Há 4 dias
**What You'll Do**
As a high-energy, self-motivated, and collaborative Business Operations Analyst supporting the Commerce Operations - EMEAR Operations organization, your key area will be supporting Change Management needs for the organization managing and coordinating the roll out during the roll out period and according to the change management plan. Besides, analyzing and translating data into actional business insights and optimizing our Operations support can be part of your daily job, too. Meaning, being responsible for managing key analytics for the organization and interface across multiple value streams including Quote to Cash, Goal to Commission, Recurring Software and Services, Partner Support Operations.
Moreover, you are comfortable in project management with focus in creating detailed work plans for rolling out major changes in an operating and agile model to a group of stakeholders, achieve milestones and communicating the results across a stakeholder audience.
To be successful in this role you should be comfortable with big data, database structures, analytics tools (Power BI) and presenting ideas and changes to your stakeholders. Business Operations knowledge coupled with technology expertise is highly desirable as well as the ability to connect data with business outcomes.
**Who You'll Work With**
You will be part of the Commerce Operations team and will work closely with your peers in-country, regionally and globally. You will leverage the network of specialists and cross-functional teams across in-person and digital channels. With thorough understanding and knowledge of your audience, you will support the business needs of our leadership and extended teams.
**Who You Are**
- Fluent in English is a must
- You have strong organizational skills with exceptional attention to details
- Strong knowledge of Excel and Power BI is required
- You produce quality work under pressure with immediate deadlines
- Excellent proficiency in Microsoft PowerPoint with the ability to present to large groups with confidence
- High Communication, Influencing, problem solving skills, understanding client needs and concerns.
- Strategic Analysis and Planning. Ability to see impact of change
- Essential visual design skills (User experience and user interface, graphic design)
- Working experience, direct experience in the related area would be an advantage
**Desired skills**
- Strong communication, interpersonal and listening skills
- Analytical and problem-solving skills
- Ability to work independently
- Keen to learn
- Customer focused
- Comfortable in fast-paced and dynamic environments
- Proactive, taking Ownership to drive execution / solve challenges
- Ability to prioritize and multitask
- Team player
**Why Cisco**
We connect everything: people, processes, data, and things. We innovate everywhere, taking bold risks to shape the technologies that give us smart cities, connected cars, and handheld hospitals. And we do it in style with unique personalities who aren’t afraid to change the way the world works, lives, plays and learns.
We are thought leaders, tech geeks, pop culture aficionados, and we even have a few purple haired rock stars. We celebrate the creativity and diversity that fuels our innovation. We are dreamers and we are doers.
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