Senior Econtent Account Specialist

1 semana atrás

Oeiras, Portugal GIGROUP Tempo inteiro

We are recruiting for the Shared Services Center of a multinational, leader in the global food retail sector:
Nestlé Business Services.

They are currently looking to strengthen their team with an **eContent Account Specialist, **a key enabler of the eBusiness Strategy is the activation of the in-house solution 'Content Services' aiming at supporting Markets/Businesses along the Product Content lifecycle (E.G Creation, Adaptation, Distribution and Monitoring of Product eContent Assets accross all touchpoints).

**Main Responsibilities**:

- Coordinate the Transition of services from Market/Business (e.G.:
internal or local agencies) to Integrated Business Services (IBS) Content Services. Present Content Services and respective ways of working, define an activation plan suited to the Market/Business, ensure all Content Services' pre-requisites are fulfilled, collect and track Market/Business' demand plan, manage the activation of services between Market/Business and Content Services' internal/external partners.
- Act as a coordinator for the Content Services, with the different vendors according to the Service Level Agreement, to ensure proper execution of the Service, with service orientation to the Market/Business. Act as a point of escalation/resolution if any discrepancy and manage prioritization. Support on the Capacity planning.
- Support on the high level coordination of Key Projects from the planning to the implementation and performance analysis (E.G.:
eContent Playbook / Toolkits / Campaigns)
- Digitally Agile:
Knowledgeable about digital content production and digital touchpoints. Knowledgeable about digital marketing related services. Experience of working with agencies and third-party vendors in content space.
- Run periodic meetings with Business/Market to strengthen relationship, seek new opportunities and grow the account. Collect demand as well as ensure that market adhere to Content Services prerequisites. Identify Market/Business knowledge gap and propose action to Business/Market to fill those gaps

**Ideal Profile**:

- At least 2 years in Content Production Management
- English (advanced level)
- Working with high-volume, multi-platform, complex tasks
- Working in a corporate and multi-cultural setting
- Good knowledge of eCommerce and eRetailers environment
- Strong project management skills
- Strong relationship management skills dealing with Customer and managing vendors.

**We offer**:

- Direct contract with Nestlé Business Services.
- Competitive salary and annual bonus according to your performance.
- Flex Benefits - you can chose what benefit is more suitable to you.
- Hybrid or remote work schedule - must live in Portugal.
- Career progression and possibilities for International Career.
- Initial and continuing training.

//pt.Gigroup.Com.

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