(German) Quality Analyst

2 meses atrás


Lisboa, Portugal Eugenia Talent Tempo inteiro

**About the job (German) Quality Analyst (M/F)**:
**Type of position**:
Full-time position

**Key languages**:
Fluent level of German

**Sector**:
Telecommunication

**About our Client**:
Would you like to work for a multinational company? Are you fluent in German? We are looking for proactive and motivated people to join a company that is located in beautiful Lisbon. It is a global corporation that offers IT and consultancy services by outsourcing for a variety of industries.
If you are looking for a new personal and professional adventure in one of the most amazing, sunny and international European cities, this opportunity may be just perfect for you

**The Offer**:

- Conduct example assessments to check for adherence to customer criteria.
- Recognize certain results and trends, implement data studies and act accordingly;
- Leveraging a project-based approach to work;
- Manage and analyse large amounts of data from a range of sources using business intelligence processes in order to create reports for stakeholders;
- Write reports to analyse the team's performance, output, efficacy, etc. Communicate with management how to reduce inefficiencies;
- Work with the training team to monitor the compliance according to company's policies. Make the suggested modifications.

**Requirements**:

- Fluent German and excellent communication skills in English;
- Experience in quality or a call centre environment (would be a plus);
- Proficiency in verbal and written communication;
- Skills in google tools: Docs, Slides, Spreatsheets, etc.

**Benefits**:

- Salary package with performance bonuses;
- Relocation package;
- Meal allowance;
- Language bonus;
- Initial training and continuous training
- and growth opportunities;
- Great office space in a good location.

**The Process**:

- Get a call by our Recruitment Specialist;
- Start your interview process;
- Get selected;
- Start your journey



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