Groups and Mice Sales Manager

8 meses atrás

Lisboa, Portugal Locke Tempo inteiro

Is selling in your DNA? Have you got a knack for unearthing leads and turning them into loyal customers? Do you thrive on building and nurturing relationships?

Then maybe you belong with us.

We’re searching for a** Groups and MICE Sales Manager in Lisbon** to join our team of free thinkers and collaborators.

You'd be at the sales-helm of our first Locke in Lisbon, Portugal, when it's most exciting, as we prepare to open our doors for the first time in the country. Reporting to the Head of Groups and MICE Sales, you'll take ownership of sales activity for Locke de Santa Joana for MICE agents and group clients, using your local knowledge and networking prowess to develop profitable, sustainable business.

**A role less ordinary.**

**The primary function of this role is to take responsibility for the strategy, planning and ongoing execution of sales activity for a portofolio of new and existing Groups and MICE clients on behalf of Locke de Santa Joana. You'll deliver optimal Groups and MICE revenue into key edyn properties from this defined portfolio of clients. In addition, you'll contribute to the development of all Groups and MICE sales enquiry processes and segment specific online and offline marketing collateral.**
- Actively seeking and winning new business in the realm of Groups and MICE
- Generating, qualifying and following up on leads from MICE agents and Corporates through all relevant sources
- Increase group volumes through a variety of segements
- Ensure an understanding of the local Sales Plan for each key property, and understand the required sales mix per property
- Conduct FAM trips, sales presentations, networking events and B2B marketing
- Assistat in securing and maintaining beneficial partnershops with key MICE / Groups Agencies
- Secure base group business at property level
- Account management; you'll be responsible for sales and service across a designated portfolio of existing clients
- Conduct regular client review meetings to ensure each relationship is successfully maintained
- Complete all internal processes to ensure each account is correctly set up within edyn
- Ensure excellent knowledge of company network and key locations, attending training events where approproate and developing a good knowledge of the business travel industry

**Who you are.**
- Portuguese speaking and writing is a must, as well as English conversational and writing skills
- Familiarity with local Lisbon Groups and MICE agents in particular, and similar agents in Portugal in general
- Next-level communication skills, with no-nonsense commerical awareness and a brain built for problem-solving
- Hospitality sales and account management experience in Lisbon
- Competence in Word, PowerPoint and Excel
- Local knowledge and contacts in Lisbon
- Demonstrable understanding of Locke's business and brand
- Innate customer service skills, with a determination to deliver on targets
- Impeccable planning and organisation

**Why grow with edyn?**
- Competitive salary
- Bonus scheme
- 25 days’ holiday (plus the option to buy more)
- Wellbeing benefits (cash plan and an Employee Assistance Programme)
- Free nights in our properties
- Recognition schemes
- Pension (the tax efficient way)
- Sick pay
- Excellent travel and development opportunities
- Other benefits tailored to you

**Our natural habitat.**

We believe in working flexibly - this includes flexibility in work location, working days (including weekends and bank holidays in operations) and working hours. This may be ad hoc or permanent flexibility. Ask your recruiting manager or see our careers page for more information.
- **Core hours are 09:00-18:00**:

- **Based in Lisbon, Portugal**:

- **Travel to other Locke properties and our edyn office locations when needed**

**About edyn**

**Diversity, Equity, and Inclusion Statement**

edyn’s Purpose is to build brands designed around Soulful Hospitality -we create sanctuaries where free thinkers can nourish and enliven their souls. This is only possible if the growth of our company is centred around a deep respect for humanity. Everyone at edyn should feel free and safe to express their ideas, state their opinions and share their lived experiences in an environment of openness, tolerance, and curiosity.

This principle sits at the heart of our approach to improving diversity and inclusion. We have established goals and supporting commitments which will help us ensure that everyone in edyn feels a sense of belonging, regardless of their background or identity.

We are on a DEI journey that we have yet to complete, and we acknowledge our failures or weaknesses as we discover them. Our principle & goals are clear, and we travel together to seek to drive change, evolve ourselves and the edyn community.

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