Helpdesk - Airports & Cargo (Lisbon)
3 semanas atrás
Dando suporte global dentro do sector da aviação, estamos a recrutar um agente de helpdesk para fornecer apoio remoto aos diversos aeroportos.
**O seu dia a dia**:
- Monitorização das instalações com follow-up dos incidentes;
- Estes incidentes são criados pelo próprio e respetiva equipa e registados na ferramenta ServiceNow;
- Estudo dos projectos de comissionamento e operação e manutenção de cada cliente e cada país no sentido da resolução dos tickets criados, de acordo com os Service Level Agreements estabelecidos;
- Contacto com a equipa de Engenharia Portuguesa e Alemanha e equipa de Nível 2 ( desenvolvimento);
Elaboração de reports dos incidentes para envio ao cliente;
-
**Tarefas**:
- Elevado sentido de responsabilidade e autonomia
- Disponibilidade para trabalho por turnos (8-16/16-00/00-8)
- Fluente/Nativo em Inglês
- Conhecimentos de informática na ótica do utilizador:
MS Office
- Conhecimentos de automação, eletricidade, eletrónica são muito valorizados
- Outros conhecimentos de informática (redes, SQL, ORACLE, programação) são valorizados
**Condições**
- Vencimento Base + subsídio de turno
- Subsídio de Alimentação 8,32 por dia trabalhado
- Subsídio de Assiduidade ( 2,5% do VB)
- Atribuição de equipamento
//pt.Gigroup.Com.
-
Airport Planning And Design Engineer
Há 4 dias
Lisboa, Portugal Robert Walters Plc Tempo inteiroOur client is an experienced and multidisciplinary company that prioritizes excellence in all its projects, investing in a team of highly specialized professionals who are committed to meeting their clients' needs. This company offers a wide range of engineering, architecture and project management services and is looking to integrate an Airport Planning and...
-
Lisboa, Portugal VINCI Airports Tempo inteiroDescrição do emprego **Profissão**: - FINANÇAS / CONTABILIDADE / GESTÃO / FISCALIDADE - Outros**Título do posto**: - Técnico de Faturação, Concessão e Controlo de Crédito M/F**Contrato**: - Contrato sem termo**Descrição da missão**: - A ANA Aeroportos de Portugal faz parte do Grupo VINCI, que é o operador privado líder mundial no seu...
-
Information Management Technician
4 semanas atrás
Lisboa, Portugal VINCI Airports Tempo inteiroDescrição do emprego **Profissão**: - ENGENHARIA / ESTUDOS / MÉTODOS - Engenheiro de pesquisa e desenvolvimento**Título do posto**: - INFORMATION MANAGEMENT TECHNICIAN /BIM Manager**Contrato**: - Contrato sem termo**Descrição da missão**: - The Engineering and Asset Management department is one of ANA’s central departments, made up of a...
-
Outros (M/F)
4 semanas atrás
Lisboa, Portugal VINCI Airports Tempo inteiroDescrição do emprego **Profissão**: - COMPRAS - Outros**Título do posto**: - Outros M/F**Contrato**: - Contrato sem termo**Descrição da missão**: - A ANA Aeroportos de Portugal faz parte do Grupo VINCI, que é o operador privado líder mundial no seu sector, gerindo uma rede de mais de 50 aeroportos em 12 países da Europa, Ásia e Américas.- A...
-
Lisboa, Portugal GIGROUP Tempo inteiroEstamos a recrutar técnicos de helpdesk para trabalho remoto - com Espanhol, Inglês e Português: **Funções**: - Apoio ao utilizador de IT via telefone, correio e canais web - resolução de incidentes e pedidos de utilizadores - Utilização de ferramentas ITSM para registo, definição de prioridades, resolução e escalonamento de tickets após...
-
Project Coordinator
4 semanas atrás
Lisboa, Portugal Work Experience Agency LTD Tempo inteiroWe are looking for a project coordinator: English level min.C1 French or Spanish language would be a plus duties: - coordination of our customers - creating quotations and invoices - looking for placements for our students in Lisbon, - groups pick up from airport & greetings - meeting with customers Other: - good attention to details - filling...
-
Helpdesk Support
Há 7 dias
Lisboa, Portugal Innovation Makers Tempo inteiroNa Innovation Makers continuamos em expansão e pretendemos reforçar a nossa equipa IT Support com um elemento de helpdesk. **Local**: Carnaxide, Lisboa, Portugal **Regime**: Presencial **Período de trabalho**: Full-time **Cargo**: **Principais responsabilidades**: - Suporte operacional aos colaboradores da empresa - Diagnosticar e solucionar...
-
Helpdesk Analyst
4 semanas atrás
Lisboa, Portugal Wunderman Thompson Commerce and Technology Tempo inteiroHelpdesk Analyst needed to join our team here at Wunderman Thompson Commerce and Technology. We are currently seeking a proactive, skilled and enthusiastic 1st Line Helpdesk Analyst to join our team and provide first-level technical support to our customers. The team will provide coverage across both UK/Portugal hours and East Coast USA hours, working...
-
Customer Support With Polish
Há 3 dias
Lisboa, Portugal Tn Portugal Tempo inteirocol-wideJob Description:Job DescriptionOur client is an outsourcing company that is a market leader in customer service services. They cooperate with many well-known brands, on behalf of which they provide exemplary assistance on a daily basis with problems encountered by customers.Your responsibilities:Receiving incoming calls or messages from customers...
-
Customer Support With Polish
Há 3 dias
Lisboa, Portugal Tn Portugal Tempo inteirocol-wideJob Description:Our client is an outsourcing company that is a market leader in customer service services. They cooperate with many well-known brands, on behalf of which they provide exemplary assistance on a daily basis with problems encountered by customers.Your responsibilities:Receiving incoming calls or messages from customers wanting...
-
Customer Support With Polish
Há 6 dias
Lisboa, Portugal Smart-Recruitments Tempo inteiroJob Description Our client is an outsourcing company that is a market leader in customer service services. They cooperate with many well-known brands, on behalf of which they provide exemplary assistance on a daily basis with problems encountered by customers. Your responsibilities: Receiving incoming calls or messages from customers wanting information or...
-
Customer Support With Polish
Há 6 dias
Lisboa, Portugal Smart-Recruitments Tempo inteiroOur client is an outsourcing company that is a market leader in customer service services. They cooperate with many well-known brands, on behalf of which they provide exemplary assistance on a daily basis with problems encountered by customers. Your responsibilities: Receiving incoming calls or messages from customers wanting information or needing support...
-
Bagageiro / Bellboy
2 semanas atrás
Lisboa, Lisboa, Portugal Corinthia Lisbon Tempo inteiroO Hotel Corinthia Lisbon encontra-se a recrutar Bagageiro / Bellboy para reforçar a sua equipa de Front Office.Procuramos: Pessoa com flexibilidade de horários; Conhecimentos da Língua Inglesa (conhecimentos de outros idiomas também serão valorizados); Apresentação cuidada; Motivação, proatividade e adaptabilidade; Disponibilidade para trabalho por...
-
Polish Customer Support
4 semanas atrás
Lisboa, Portugal SmartRecruitments Tempo inteiroOur client is a worlds leading outsourcing company providing services related to customer/technical support and content moderation. Since its establishment, they have consistently and successfully fulfilled their mission of creating inclusive and differentiated teams of experts providing help for customers across many other professional domains. **About the...
-
Helpdesk (REF: PBR_HPD)
3 semanas atrás
Lisboa, Lisboa, Portugal Neotalent Tempo inteiroWho are we:Neotalent Conclusion is one of the leading Iberian specialists providing services in Information Technology and Engineering services. As part of the Netherlands-based organization Conclusion, which has an ecosystem of over 25 companies and 3,600 employees, we are focused on increasing the technological capacity of our clients and the digital...
-
Customer Support with Croatian
Há 6 dias
Lisboa, Portugal SmartRecruitments Tempo inteiroOur client is a worlds leading outsourcing company providing services related to customer/technical support and content moderation. Since its establishment, they have consistently and successfully fulfilled their mission of creating inclusive and differentiated teams of experts providing help for customers across many other professional domains. **About the...
-
Customer Support with Polish
Há 6 dias
Lisboa, Portugal SmartRecruitments Tempo inteiroOur client is a worlds leading outsourcing company providing services related to customer/technical support and content moderation. Since its establishment, they have consistently and successfully fulfilled their mission of creating inclusive and differentiated teams of experts providing help for customers across many other professional domains. **About the...
-
Leadgen Media Buyer Based In Lisbon
Há 6 dias
Lisboa, Portugal Humana Portugal Tempo inteiroCadastre-se ou entre para encontrar seu próximo emprego Cadastre-se para se candidatar ao cargo de Leadgen Media buyer based in Lisbon (HYBRID) na empresa International People Solutions B.V.Cadastre-se ou entre para encontrar seu próximo emprego Cadastre-se para se candidatar ao cargo de Leadgen Media buyer based in Lisbon (HYBRID) na empresa International...
-
Content Moderator Polish Speaker
2 semanas atrás
Lisboa, Portugal Smartrecruitments Tempo inteiroWhat you'll do: Review the content that has been received by internal systems or users to ensure that it complies with the community guidelines established by the client; Make timely escalations that require special attention from your immediate boss in accordance with established procedures; Review, classify and / or eliminate highly sensitive content,...
-
Content Moderator Croatian Speaker
4 semanas atrás
Lisboa, Portugal Wanna Work Tempo inteiroWhat you'll do: Review the content that has been received by internal systems or users to ensure that it complies with the community guidelines established by the client; Make timely escalations that require special attention from your immediate boss in accordance with established procedures; Review, classify and / or eliminate highly sensitive content,...