Customer Support Fashion Industry

2 semanas atrás


Lisboa, Portugal GIGROUP Tempo inteiro

Responsible for coordinating and performing numerous customer service functions within a team to the satisfaction of both the customer and the Fashion company.

**Job Duties**
- Respond to multiple levels of customers’ requests. Provide resolution and follow through with customer requests based on standardized procedures
- Resolve customer problems and questions, i.E., product specifications, status of orders...
- Process status, change and cancellation requests from customers.
- Process requests for repairs, quality inspections, returns, credits, out of spec’s, etc

**Who we are looking for**:

- **
Fluency in Norwegian and a B2 in English**:

- Previous experience
- Work permit in Portugal

**What we offer**:

- Base salary:
1450 euros
- Productivity bonus
- Meal allowance
- Remote work
- Training

//pt.Gigroup.Com.



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