Order Management Specialist
3 semanas atrás
**About GKN Automotive**:
GKN Automotive is the global leader in drive systems.
A global automotive technology company that pioneered electric drive systems and is now driving the future of transportation. We are a trusted partner for most of the world’s automotive companies, specialising in developing, building and supplying market-leading driveline systems and advanced ePowertrain technologies.
90% of the global vehicle manufacturers choose GKN Automotive and everyday 100’s of millions of cars are driven everyday using our technology. We’ve spent more than 20 years driving innovation in electric drive systems, working with most major OEMs to deliver Electrical Control Units (ECUs). Our eDrive technology is now powering over two million vehicles on the road today.
**GKN Automotive in Porto**:
Established in 2020, our Global Business Services (GBS) is located at the heart of Porto (Hipercentro Areosa Business Park), where our 300+ employees provide support on a global level within areas of Finance, Procurement, HR and IT (to name a few).
Our vision is to deliver sustainable value with standard, consistent & digitally enhanced processes. To achieve this, we are seeking to attract highly motivated and skilled professionals.
We pride ourselves in being a truly global company, and GKN Automotive GBS in Porto has a relevant representation of that. Our workplace is diverse & inclusive and our locally based team is represented by individuals from 23 different countries.
We invest in our people and every employee has a development plan focused on their specific career and learning objectives. Career development is supported by relevant, sponsored technical learning, coaching, and access to self-driven training across a wide range of topics covering hard and soft skills.
Our culture is underpinned by our Values & Behaviours -Ingenious, Collaborative, Driven, Principled and and we are proud of the way that employees regularly have an opportunity to engage with others, provide ideas and work to develop these ideas to become a reality. It’s a place where our multi-discipline team's partner, collaborate, and learn from each other and the contribution of everyone counts.
We also support and encourage our employees to give back to the local communities through various activities. In recent years we have supported volunteering initiatives from the Portuguese Cancer League, Animal Farm Association to solidarity actions, making time and resources available to join efforts on these important events.
**The Role**:
We are seeking an Order Management Specialist to join our team. You will add value by providing purchase order data to ensure accurate billing, and perform problem resolution in ERP and pricing issues. The role will also main Liaison between the account team, Supply Chain, and finance for business issues.
Key responsibilities include:
- Manage the prototype process from sales order to shipment for ATC
- Manage and input shipment and ordering customer data to ensure correct delivery and billing
- Understand the different Customer ordering requirements and B2B portals
- Troubleshoot problems for all locations related to correcting customer orders, demand priority, and shipping
- Coordinate with Commercial Managers to obtain Purchase orders from the customer
- Enforce and review purchase order control procedures
- Input recurring steel price updates for OE customers
- Liaison with planners for customer demand input
- Coordinate with planners to clean up and maintain the customer data
- Determine EDI issues and provide input for correction
- Analyze new customer EDI requirements and decide how to implement them
- Coordinate testing of customer requirements with planners, accounting, shipping, and IS
- Clarify invoice issues and consult with accounting/commercial managers to identify a resolution for payment
- Develop purchase order controls/procedures
- Administer month end sign-offs for accounting
- Provide requests of purchase orders to Auditors during the year-end audit
- Create reports in _Cognos _to validate input of data and sales analysis
**Specific Functional Capabilities, Knowledge, and Skills Required**
- BSc/BA in management or relevant field
- Strong communication skills
- Self-organisation and time management
- Ability to work unsupervised and deliver high-quality work to tight deadlines
**Language Skills**:English
**Our Offer**:
This is an excellent opportunity to work in a truly multicultural environment and get involved in all phases of the global project lifecycle. We offer an excellent compensation and benefits package, including annual performance bonus & meal allowance, flexible working culture, birthday off & competetive annual leave allowances, private medical insurance, modern office facilities (social, dining, and relaxing areas), unlimited access to LinkedIn learning, Employee Assistance Program to our employees and family members, language courses and ongoing career progres
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